fix problems on ADDA [iphone]

—— Run into issues on ADDA? Get help pending when official support gets back to you!

ADDA - The Community Super App

Info:

company: 3Five8 Technologies Private Limited

: https://adda.io/contact-us.php

: adda.io

Chat with our AI-based ADDA Support

🛠️ Common ADDA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot upload photos or documents

Fix: 1. Check your internet connection to ensure it is stable. A weak connection can prevent uploads. 2. Clear the app cache by going to Settings... ⇲

Service requests have no impact

Fix: 1. Ensure that you are submitting service requests through the correct channel within the app. Double-check the submission process. 2. Docum... ⇲

Bugs issue

ADDA has many bugs

Fix: 1. Update the app to the latest version available in the App Store, as updates often fix bugs. 2. Clear the app cache by going to Settings >... ⇲

Payments issue

Payment links are not working

Fix: 1. Check your internet connection to ensure it is stable. 2. Clear the app cache by going to Settings > General > iPhone Storage > ADDA > Of... ⇲

Registration issue

Invalid captcha error during registration

Fix: 1. Ensure that you are entering the captcha correctly. Sometimes, it may be case-sensitive. 2. Try refreshing the captcha if there is an opt... ⇲

Registration fails with no response

Fix: 1. Ensure that you have a stable internet connection. 2. Clear the app cache by going to Settings > General > iPhone Storage > ADDA > Offloa... ⇲

Uploads issue

Unable to add pictures using gallery option

Fix: 1. Check the app permissions to ensure it has access to your photos by going to Settings > Privacy > Photos and ensuring ADDA is allowed acc... ⇲

Messages issue

OTP not received

Fix: 1. Check your phone number for accuracy and ensure it is the correct number linked to your account. 2. Ensure that your phone has a good sig... ⇲

UI issue

Total Amount Due missing in unit page

Fix: 1. Refresh the app by closing it completely and reopening it. 2. Check for any app updates in the App Store and install them. OR 3. Log o... ⇲

Support issue

Online chat always offline

Fix: 1. Check your internet connection to ensure it is stable. 2. Try accessing the chat feature at different times to see if it becomes availabl... ⇲

Ticket closed but issue unresolved

Fix: 1. Document the issue clearly and gather any relevant screenshots or information. 2. Reopen the ticket if the app allows it, or submit a new... ⇲

Crashes issue

Application crashes when uploading images

Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Clear the app cache by going to Settings > General >... ⇲