fix problems on Go Ducks Gameday [iphone]

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—— Run into issues on Go Ducks Gameday? Get help pending when official support gets back to you!

Go Ducks Gameday
Info:
company: IMG College, LLC
: http://www.sidearmsports.com/contact/
: goducks.com
Chat with our AI-based Go Ducks Gameday Support
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Gameplay issue

Tickets often not available until game time

Fix: Check the app's notifications settings to ensure you are receiving updates about ticket availability. Go to Settings > Notifications > Go Du... ⇲

Roster management is poor

Fix: Try refreshing the roster page by pulling down to refresh or navigating away and back to the roster section. This can sometimes update the i... ⇲
 
UI issue

Difficult to navigate

Fix: Familiarize yourself with the app's layout by exploring each section. Look for a help or tutorial section within the app that may provide gu... ⇲
 
Compatibility issue

Inability to add tickets to iPhone wallet

Fix: Check if the app has an option to export or save tickets as a pass. Look for a 'Save to Wallet' button or similar option when viewing your t... ⇲

Landscape mode not supported on iPad

Fix: Check if there are any settings within the app that allow you to switch to landscape mode. Some apps have this feature hidden in the setting... ⇲
 
Audio issue

Audio streaming issues

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try res... ⇲
 
Account issue

Account login issues

Fix: Double-check your login credentials for any typos. Ensure that Caps Lock is not on and that you are using the correct email and password com... ⇲

Multiple accounts and apps required

Fix: Consolidate your accounts by using the same email and password for all related services. This can help streamline your access to tickets and... ⇲
 
Glitches issue

Glitches when creating an account

Fix: Ensure that you are using a strong internet connection while creating your account. If possible, switch to a different network to see if the... ⇲
 
Bugs issue

Broken ticket transfer functionality

Fix: Check if the app has any updates available that may fix bugs related to ticket transfers. Go to the App Store and update the app if necessar... ⇲

Inconsistent ticket access

Fix: Log out of the app and log back in to refresh your account's ticket access. This can help resolve any temporary glitches. OR Check your i... ⇲

Ticket purchase history disappears

Fix: Log out of the app and log back in to see if your purchase history reappears. This can refresh your account data. OR If the issue persist... ⇲
 
Video issue

Missing game highlights and videos

Fix: Check if there are any filters or settings within the app that may be hiding the highlights. Look for a 'Highlights' section and ensure it i... ⇲
 
Login issue

Go Ducks Gameday does not recognize credentials

Fix: Double-check your login credentials for accuracy. Ensure that you are using the correct email and password combination, and that there are n... ⇲
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 what users are saying
Good experience
59.7%

Bad experience
33.2%

Neutral
7.1%

~ from our NLP analysis of 211 combined software ratings.

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 Private Data Go Ducks Gameday collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data