—— Run into issues on Story Editor & Reels Template? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you have a stable internet connection. Some features may require an internet connection to be fully activated. Try restarting th... ⇲
Fix: Try closing the app completely and then reopening it. This can often resolve temporary glitches that cause error messages. OR If the erro... ⇲
Fix: Before selecting the free trial, ensure that you read the terms and conditions carefully. If you have already been charged, check your subsc... ⇲
Fix: Review the app's description in the App Store for any clarifications on the free trial terms. Sometimes, the details are outlined in the app... ⇲
Fix: Immediately check your subscription status in the App Store. Go to Settings > [Your Name] > Subscriptions to confirm if the subscription is... ⇲
Fix: Check if you are connected to the internet, as some templates may need to be downloaded. If you are connected, try refreshing the app or log... ⇲
Fix: Check the app settings to see if there are any options to change the grid layout. Some apps have customizable settings that may not be immed... ⇲
Fix: Ensure that the app is updated to the latest version, as bugs related to templates may have been fixed in recent updates. Check the App Stor... ⇲
Fix: Consider creating a simple guide or cheat sheet that outlines the main features and how to use them. This can help older users navigate the... ⇲
Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by freeing up memory. OR If performan... ⇲