fix problems on Pawscout Pet Community [iphone]

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—— Run into issues on Pawscout Pet Community? Get help pending when official support gets back to you!

Pawscout Pet Community
Info:
company: Pawscout
: http://support.pawscout.com/
: www.pawscout.com
Chat with our AI-based Pawscout Pet Community Support
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Notifications issue

Delayed notifications

Fix: Check your notification settings for the Pawscout app. Go to Settings > Notifications > Pawscout and ensure that notifications are enabled.... ⇲

Lack of alerts for pet leaving designated area

Fix: Check the geofence settings to ensure they are properly configured. Go to the app settings and adjust the designated area to ensure alerts a... ⇲
 
Battery issue

Frequent battery changes required

Fix: Consider using high-quality batteries that are known for longer life. Check the specifications for the Pawscout device to ensure you are usi... ⇲
 
Support issue

Poor customer service response time

Fix: Utilize the app's FAQ or help section for immediate answers to common questions. This can often provide quicker solutions than waiting for c... ⇲
 
Crashes issue

Pawscout Pet Community crashes or freezes

Fix: Ensure that the Pawscout app is updated to the latest version. Go to the App Store, search for Pawscout, and check for updates. If an update... ⇲
 
Network issue

Difficulty connecting with guardians

Fix: Make sure that both you and the guardian have the latest version of the Pawscout app installed. This can help resolve compatibility issues.... ⇲

Inconsistent Bluetooth connectivity

Fix: Ensure that there are no obstructions between your phone and the Pawscout device, as walls and other objects can interfere with Bluetooth si... ⇲

Limited functionality when out of range

Fix: Familiarize yourself with the app's features that work offline, such as viewing previously recorded data. This can help you make the most of... ⇲

Issues with GPS signal

Fix: Ensure that you are in an open area with a clear view of the sky, as GPS signals can be obstructed by buildings and trees. If indoors, try m... ⇲
 
UI issue

Map interface is bland and unhelpful

Fix: Try using a different mapping app in conjunction with Pawscout for better visual representation. For example, you can use Google Maps to get... ⇲
 
Bugs issue

Error messages when pet goes outside

Fix: Check the geofencing settings in the app to ensure they are set correctly. Go to the app settings and adjust the designated area for your pe... ⇲

False readings of pet's location

Fix: Ensure that the Pawscout device is securely attached to your pet's collar and that there are no obstructions that could interfere with the s... ⇲

Setup process can be buggy

Fix: Follow the setup instructions carefully and ensure that you are connected to a stable Wi-Fi network during the process. A poor connection ca... ⇲
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 what users are saying
Good experience
65.4%

Bad experience
28.5%

Neutral
6.2%

~ from our NLP analysis of 2,185 combined software ratings.

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Furbo - smartest pet camera

 Private Data Pawscout Pet Community collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly plan: $0.99 Alerts, monitoring, location history and more
  2. Annual Plan: $9.99 Alerts, monitoring, location history and more