fix problems on CSL [iphone]

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—— Run into issues on CSL? Get help pending when official support gets back to you!

CSL – Meet, Chat, Pla‪y & Date
Info:
company: Joyride GmbH
: http://support.jaumo.com
: www.joyridedating.com
Chat with our AI-based CSL Support
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Settings issue

Age preference not asked during setup

Fix: Manually set your age preferences in the app settings if available. Look for a 'Settings' or 'Preferences' section within the app where you... ⇲
 
Support issue

No direct way to contact support

Fix: Look for a 'Help' or 'FAQ' section within the app. This may provide guidance on common issues and how to resolve them without direct support... ⇲
 
Notifications issue

Inability to quickly respond to messages from notifications

Fix: Ensure that notifications are enabled for the app. Go to Settings > Notifications > CSL and make sure 'Allow Notifications' is turned on. Th... ⇲
 
Security issue

High number of scam accounts

Fix: Be vigilant and report any suspicious accounts directly through the app. Look for a 'Report' option on the profile of the scam account to he... ⇲

Scammers and fake accounts prevalent

Fix: Be proactive in reporting any suspicious accounts you encounter. Use the app's reporting feature to help maintain a safer environment. OR... ⇲
 
Camera issue

Difficult photo quality requirements

Fix: Ensure your photos meet the app's requirements by using a photo editing app to adjust the resolution and quality before uploading. Aim for c... ⇲
 
Login issue

Password reset issues

Fix: Double-check that you are entering the correct email associated with your account. If you are not receiving the reset email, check your spam... ⇲
 
Messages issue

No responses to messages

Fix: Review your messaging approach. Ensure your messages are engaging and personalized to increase the likelihood of responses. OR Consider r... ⇲
 
Payments issue

Cannot chat with matches without payment

Fix: Look for any promotional offers or free trials that may allow you to chat with matches temporarily without payment. OR Consider using the... ⇲
 
Updates issue

CSL fails to open after update

Fix: Try force-closing the app. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then swipe up on... ⇲
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 what users are saying
Good experience
81.7%

Bad experience
9.7%

Neutral
8.6%

~ from our NLP analysis of 1,156 combined software ratings.

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 Private Data CSL collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
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  3. 1 month Premium: $17.99 Buy Premium for 1 month
  4. 500 coins: $5.49 500 coin bundle
  5. 1 month Premium: $17.49 Buy Premium for 1 month
  6. 1 month Premium: $11.99 Buy Premium for 1 month
  7. 1 month Plus: $9.49 Buy Plus for 1 month
  8. 40% Off VIP: $11.49 Become a VIP for 1 month
  9. 3 months Plus: $18.49 Buy Plus for 3 months
  10. 3 months: $22.49 Become a VIP for 3 months