fix problems on New Golden Horse [iphone]

—— Run into issues on New Golden Horse? Get help pending when official support gets back to you!

New Golden Horse

Info:

company: Ping Cheng

: http://www.limosys.com

Chat with our AI-based New Golden Horse Support

🛠️ Common New Golden Horse Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Credit card payment process is outdated

Fix: Check if there are any updates available for the New Golden Horse app in the App Store. Developers often release updates to improve payment... ⇲

New Golden Horse defaults to LaGuardia Airport for dropoff

Fix: Manually change the dropoff location each time you use the app. After entering your pickup location, tap on the dropoff field and enter your... ⇲

Bugs issue

New Golden Horse shows incorrect destination after confirmation

Fix: Before confirming your ride, double-check the destination displayed on the confirmation screen. If it is incorrect, go back and re-enter the... ⇲

Inconsistent pricing quotes

Fix: Before booking a ride, compare the price quotes at different times of the day or week. Prices can fluctuate based on demand, so checking at... ⇲

New Golden Horse does not always function properly

Fix: Ensure that your device's operating system is up to date, as outdated software can cause apps to malfunction. Go to Settings > General > Sof... ⇲

UI issue

Confusing and redundant app interface

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help reduce confusion. Look for a tut... ⇲

Support issue

Drivers may have attitude problems

Fix: If you encounter a driver with a negative attitude, try to remain calm and polite. Sometimes, a friendly demeanor can help diffuse tension.... ⇲

Drivers may refuse service based on race

Fix: If you experience discrimination, document the incident with details such as the driver's name, vehicle information, and any other relevant... ⇲

Drivers may smell of smoke

Fix: If you encounter a driver with an unpleasant smell, you can politely request to open a window for fresh air. This can help improve your comf... ⇲

Rude customer service

Fix: When contacting customer service, remain calm and clearly explain your issue. Providing specific details can help them assist you more effec... ⇲

Drivers may yell or be unprofessional

Fix: If you feel uncomfortable with a driver's behavior, you can choose to end the ride early if it is safe to do so. Trust your instincts regard... ⇲

Payments issue

High additional fees for credit card payments

Fix: Review the payment options available in the app. If credit card fees are high, consider using alternative payment methods like cash or digit... ⇲