fix problems on Ripple [iphone]

—— Run into issues on Ripple ? Get help pending when official support gets back to you!

Ripple by ThedaCare

Info:

company: ThedaCare, Inc.

: https://ripple.thedacare.org/#/

Chat with our AI-based Ripple Support

🛠️ Common Ripple Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

pop up messages for impossible tasks

Fix: Check the settings within the app to see if there are options to customize or disable certain notifications. Navigate to the settings menu,... ⇲

outdated patient information

Fix: Regularly refresh the patient information by navigating to the patient profile section and looking for a refresh or update button. This may... ⇲

Syncing issue

lack of synchronized challenges

Fix: Check if there are any settings related to synchronization in the app. Look for options under 'Challenges' or 'Settings' that may allow you... ⇲

Gameplay issue

limited activities for rewards

Fix: Explore all sections of the app to ensure you are not missing any activities that may offer rewards. Sometimes, activities are hidden in sub... ⇲

Freezing issue

freezes when adding medication images

Fix: Try clearing the app's cache or data. Go to your iPhone settings, find the Ripple app, and select 'Clear Cache' or 'Delete Data'. This can h... ⇲

Registration issue

difficult account creation process

Fix: Ensure you are using a strong and valid email address during the account creation process. Double-check for any typos or errors that may pre... ⇲

Compatibility issue

no integration with MyThedaCare

Fix: Check for any updates to the Ripple app that may include new features or integrations. Go to the App Store, search for Ripple, and see if an... ⇲

Manual issue

manual data entry required

Fix: Look for any import options within the app that may allow you to upload data from other sources, such as CSV files or other health apps, to... ⇲

Notifications issue

annoying notifications for trivial activities

Fix: Go to the app settings and adjust the notification preferences. Look for options to disable notifications for specific activities or reduce... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.7%

Bad experience

12.3%

Neutral

5.0%

~ from our NLP analysis of 260 combined software ratings.

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Private Data Ripple collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics