fix problems on PocketGuard・Money&Bill Tracker [iphone]

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—— Run into issues on PocketGuard・Money&Bill Tracker? Get help pending when official support gets back to you!

PocketGuard・Money&Bill Tracker
Info:
company: PocketGuard, Inc.
: https://help.pocketguard.com/
: pocketguard.com
Chat with our AI-based PocketGuard・Money&Bill Tracker Support
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Customization issue

Limited ability to split transactions into different categories

Fix: 1. When entering a transaction, look for an option to add notes or tags. Use this feature to indicate multiple categories. 2. If the app doe... ⇲

No easy access to custom categories

Fix: 1. Navigate to the settings or categories section of the app to see if there is an option to create or access custom categories. 2. If custo... ⇲
 
Settings issue

Recurring bills not clearly integrated into budget

Fix: 1. Go to the recurring bills section in the app and ensure all your bills are entered correctly. 2. Check if there is an option to view recu... ⇲

No option to carry over unspent budgets

Fix: 1. Manually track unspent budgets by noting them down and adjusting your next month's budget accordingly. 2. Use a separate category for sav... ⇲

Lack of detailed transaction review options

Fix: 1. Use the notes feature to add details to transactions for better tracking. 2. Regularly review your transaction history and categorize the... ⇲
 
UI issue

Lack of organization in account views

Fix: 1. Use the sorting and filtering options in the account view to organize your accounts by type or balance. 2. Regularly review and clean up... ⇲
 
Network issue

Errors preventing app from connecting to banks

Fix: 1. Check your internet connection and ensure it is stable. 2. Go to the app settings and try logging out of your bank accounts and logging b... ⇲
 
Account issue

Inability to connect with investment accounts

Fix: 1. Check if your investment accounts are supported by the app. If not, consider using a different app that specializes in investment trackin... ⇲
 
Updates issue

Limited features in free version

Fix: 1. Explore the app thoroughly to ensure you are utilizing all available features in the free version. 2. Consider whether the paid version o... ⇲

Inconsistent transaction updates

Fix: 1. Ensure that your bank accounts are syncing properly and that there are no connectivity issues. 2. Regularly refresh the app by pulling do... ⇲
 
Notifications issue

Push notifications only after opening the app

Fix: 1. Check your notification settings in the iPhone settings. Go to Settings > Notifications > PocketGuard and ensure that notifications are e... ⇲
 
Bugs issue

Double counting of budget items

Fix: 1. Review your budget entries to ensure that no items are entered more than once. 2. Check if there are any settings related to budget dupli... ⇲
 
Support issue

Customer support response delays

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may resolve your problem without needing support. 2. Use communi... ⇲
 
Payments issue

Missing features for tracking credit card payments

Fix: 1. Manually enter credit card payments as transactions in the app to keep track of them. 2. Create a separate budget category for credit car... ⇲
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 what users are saying
Good experience
91.6%

Bad experience
4.8%

Neutral
3.7%

~ from our NLP analysis of 7,136 combined software ratings.

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 Private Data PocketGuard・Money&Bill Tracker collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Yearly Subscription: $74.99 Unlimited budgets, goals, categories & more
  2. Monthly subscription: $7.99 Unlimited budgets, goals, categories & more
  3. PocketGuard Plus: $4.99 Unlimited goals, custom categories and more
  4. Monthly Subscriptions: $12.99 Unlimited budgets, goals, categories & more
  5. Weekly offer with 7 day trial: $2.99 Unlimited budgets, goals, categories & more
  6. Monthly subscription: $4.99 Unlimited budgets, goals, categories & more
  7. PocketGuard Plus: $34.99 Unlimited goals, custom categories and more
  8. PocketGuard Plus: $4.99 Unlimited goals, custom categories and more
  9. PocketGuard Plus: $4.99 Create custom categories, track cash and more
  10. Monthly Subscription: $12.99 Unlimited budgets, goals, categories & more