—— Run into issues on On-Site Electronic Deposit? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To reset your password, open the On-Site Electronic Deposit app and tap on 'Forgot Password?' on the login screen. Follow the prompts to ent... ⇲
Fix: Review the password requirements in the app's settings or help section. To create a password that meets the criteria, use a mix of uppercase... ⇲
Fix: To speed up the deposit process, ensure that you have a stable internet connection before starting. Prepare your checks by ensuring they are... ⇲
Fix: Ensure that you are in a well-lit area when taking pictures of your checks. Hold the camera steady and align the check within the frame prov... ⇲
Fix: If the camera is not functioning properly within the app, first check if other apps can access the camera. If not, go to Settings > Privacy... ⇲
Fix: To resolve app crashes, first try restarting your iPhone. This can clear temporary glitches. If the problem persists, check for app updates... ⇲
Fix: If you are unable to log in, double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that... ⇲
Fix: If you are locked out after changing devices, try logging in using the same credentials you used on your previous device. If that does not w... ⇲
Fix: Check the app's requirements in the App Store to see which iOS versions are supported. If your iOS version is not compatible, consider updat... ⇲
Fix: To manage frequent password changes, consider using a password manager to store and generate secure passwords. This will make it easier to c... ⇲
Fix: To mitigate phishing concerns, always ensure that you are downloading the app from the official App Store and not from third-party sources.... ⇲
Fix: If the app's appearance is unprofessional, check for any available updates that may improve the user interface. Go to the App Store and see... ⇲