fix problems on TelComm [iphone]

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—— Run into issues on TelComm ? Get help pending when official support gets back to you!

TelComm Mobile
Info:
company: TelComm Credit Union
: https://telcommcu.com/contact-us/info-all-locations/
: telcommcu.com
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UI issue

Limited functionality

Fix: To work around the limited functionality, familiarize yourself with the app's features by exploring the menus and settings. Check if there a... ⇲

Clunky functionality compared to old app

Fix: If the new app feels clunky, take some time to explore its features and settings. Sometimes, adjusting settings can improve usability. Look... ⇲

Cannot click on transactions for more info

Fix: If you cannot click on transactions for more details, ensure that you are using the latest version of the app. If the feature is still unava... ⇲
 
Account issue

Only displays account balance

Fix: If the app only shows your account balance, check if there are any settings within the app that allow you to view more detailed account info... ⇲

Cannot freeze account in case of lost or stolen card

Fix: If you cannot freeze your account through the app, immediately contact customer service via phone or through the website to report your lost... ⇲

Does not display account number or routing number

Fix: If the app does not show your account number or routing number, check the app settings to see if there is an option to display this informat... ⇲

Cannot access pending ACH deposits

Fix: If you cannot see pending ACH deposits, check if there is a specific section in the app for 'Pending Transactions' or 'Deposits.' Sometimes,... ⇲
 
Crashes issue

Frequent app issues and crashes

Fix: To resolve frequent crashes, ensure that your app is updated to the latest version. Go to the App Store, search for TelComm Mobile, and chec... ⇲
 
Payments issue

Inability to set up Zelle

Fix: If you cannot set up Zelle through the app, check if there are any specific requirements or settings that need to be enabled first. Look for... ⇲

Cannot pay bills through the app

Fix: If bill payment is not available, check the app's features to see if there is a 'Bill Pay' section. If it is missing, ensure that you have t... ⇲
 
Updates issue

TelComm frequently claims enhancements but remains outdated

Fix: If the app claims to have enhancements but feels outdated, check for any available updates in the App Store. Sometimes, enhancements are rol... ⇲
 
Network issue

TelComm is often unavailable

Fix: If the app is frequently unavailable, check your internet connection to ensure it is stable. If the connection is fine, try restarting your... ⇲
 
Performance issue

Overall poor performance

Fix: To improve overall performance, ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and de... ⇲
 
Downloads issue

Requires multiple downloads to find correct app

Fix: To avoid confusion with multiple downloads, ensure you are downloading the official TelComm Mobile app from the App Store. Look for the app... ⇲
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 what users are saying
Good experience
92.3%

Bad experience
6.0%

Neutral
1.7%

~ from our NLP analysis of 403 combined software ratings.

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 Private Data TelComm collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics