fix problems on GifLab [iphone]

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—— Run into issues on GifLab? Get help pending when official support gets back to you!

GifLab - GIF Maker & Editor
Info:
company: Maple Media Apps, LLC
: https://maplemedia.zendesk.com/hc/en-us
: maplemedia.io
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Privacy issue

GifLab collects user data without clear consent

Fix: 1. Review the app's privacy settings. Go to Settings > Privacy and check what data is being shared. 2. If you are uncomfortable with the da... ⇲
 
Customization issue

Text size is unchangeable

Fix: 1. Check for any updates to the app that may have added new features, including text size adjustments. Go to the App Store and see if an upd... ⇲

Watermark on output gifs

Fix: 1. Look for an option within the app settings to remove the watermark, which may be available through a paid upgrade. 2. If the watermark c... ⇲

Limited options for adding text layers

Fix: 1. Use an external app to create text overlays on images before importing them into GifLab. 2. Check for updates to GifLab that may include... ⇲
 
Video issue

Inability to rotate videos before editing

Fix: 1. Use the built-in Photos app to rotate your video before importing it into GifLab. Open the video in Photos, tap 'Edit', then use the crop... ⇲

Cannot speed up/slow down portions of video

Fix: 1. Use a dedicated video editing app (like iMovie or InShot) to adjust the speed of your video before importing it into GifLab. 2. After ed... ⇲
 
Ads issue

Ads are intrusive and unremovable

Fix: 1. Check if the app offers a paid version or in-app purchase to remove ads. This is often the most straightforward solution. 2. If not, con... ⇲
 
Bugs issue

GifLab fails to save gifs correctly

Fix: 1. Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. 2. Try saving t... ⇲

Bugs cause app to crash during gif creation

Fix: 1. Clear the app's cache by deleting and reinstalling GifLab. This can help remove any corrupted data that may be causing the crashes. 2. E... ⇲
 
Crashes issue

Export process often leads to app crashes

Fix: 1. Before exporting, close all other apps to free up memory. 2. Try exporting smaller GIFs or reducing the resolution to see if that preven... ⇲
 
Compatibility issue

Gifs do not animate when posted on certain platforms

Fix: 1. Check the file format of the GIF. Ensure it is saved as a .gif file, as some platforms may not support other formats. 2. Test the GIF on... ⇲

Inconsistent performance with video files not filmed on iOS devices

Fix: 1. Convert the video files to a compatible format using a video converter app before importing them into GifLab. 2. Test the performance wi... ⇲
 
UI issue

GifLab layout issues upon opening

Fix: 1. Restart the app and see if the layout issues persist. 2. If the problem continues, try deleting and reinstalling the app to reset its la... ⇲

Cannot view all created gifs in one location

Fix: 1. Check the app's settings to see if there is an option to view all created GIFs in a gallery or folder. 2. If the app does not support th... ⇲
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 what users are saying
Good experience
90.9%

Neutral
5.7%

Bad experience
3.5%

~ from our NLP analysis of 230 combined software ratings.

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 Private Data GifLab collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. GifLab Studio- Monthly: $0.99 Remove ads and watermark
  2. Premium Bundle (33% off): $1.99 Remove "GifLab" watermark, remove ads, and unlock ALL fonts & filters.
  3. GifLab Studio- Annual: $44.99 Remove ads and watermark