fix problems on Hibbett [iphone]

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—— Run into issues on Hibbett? Get help pending when official support gets back to you!

Hibbett - Sneakers & Clothing
Info:
company: Hibbett Sports
: https://www.hibbett.com/contactus
: www.hibbett.com
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Bugs issue

Missing items in wish list

Fix: 1. Refresh the wish list: Sometimes, the app may not sync properly. Try logging out of your account and logging back in to refresh the wish... ⇲

Error messages upon opening the app

Fix: 1. Restart your device: Sometimes, a simple restart can resolve temporary glitches that cause error messages. Hold down the power button and... ⇲

Random disappearance of favorites feature

Fix: 1. Log out and log back in: Sometimes, logging out of your account and logging back in can refresh the app and restore missing features. 2.... ⇲

Inaccurate store location for raffles

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that location services are enabled for the Hibbett app.... ⇲

Hibbett does not display selected stores for raffles

Fix: 1. Refresh the app: Close the app completely and reopen it to see if the selected stores appear. 2. Check location settings: Ensure that you... ⇲

Frequent errors when accessing size charts

Fix: 1. Refresh the app: Close and reopen the app to see if the size chart loads correctly after a fresh start. 2. Check internet connection: Ens... ⇲
 
Freezing issue

Hibbett freezes during checkout

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection. A weak connection can cause the app to freeze. Try swi... ⇲
 
Notifications issue

No notification for raffle results

Fix: 1. Check notification settings: Go to Settings > Notifications > Hibbett and ensure notifications are enabled. This will allow the app to se... ⇲
 
Login issue

Difficulty logging into account

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password by selecting 'Forgot Password' on the login screen... ⇲
 
Support issue

Customer service response delays

Fix: 1. Use in-app support: Check if the app has a support or help section that may provide quicker answers to common questions. 2. Check FAQs: V... ⇲

Limited options for customer support

Fix: 1. Use in-app support: Check if the app has a help or support section that may provide answers to common questions. 2. Visit the website: Go... ⇲
 
Customization issue

Inability to modify raffle entries

Fix: 1. Review raffle rules: Check the rules for the specific raffle you entered, as some raffles may not allow modifications once entries are su... ⇲

Lack of a wish list or favorites option

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as the wish list feature may have been added in a recent update. 2... ⇲
 
Syncing issue

Pending orders not recognized in-store

Fix: 1. Bring confirmation email: When visiting the store, bring a copy of your order confirmation email to show proof of your pending order. 2.... ⇲
 
Account issue

Undeliverable address issues

Fix: 1. Verify your address: Double-check the address you entered for any typos or missing information. Ensure it matches the format used by your... ⇲
 
Video issue

Intro video is unnecessary and distracting

Fix: 1. Skip the video: If the app allows you to skip the intro video, do so to proceed directly to the main content. 2. Check settings: Look for... ⇲
 
Compatibility issue

Inconsistent app performance across devices

Fix: 1. Update all devices: Ensure that the Hibbett app is updated to the latest version on all devices to minimize performance discrepancies. 2.... ⇲
 
Gameplay issue

Raffle system perceived as unfair

Fix: 1. Review raffle rules: Familiarize yourself with the rules and criteria for the raffle to understand how winners are selected. 2. Participa... ⇲
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 what users are saying
Good experience
96.9%

Bad experience
1.8%

Neutral
1.2%

~ from our NLP analysis of 68,500 combined software ratings.

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 Private Data Hibbett collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Diagnostics