fix problems on Dolls Kill [iphone]

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—— Run into issues on Dolls Kill? Get help pending when official support gets back to you!

Dolls Kill
Info:
company: DollsKill
: https://dollskill.zendesk.com/hc/en-us/requests/new
: www.dollskill.com
Chat with our AI-based Dolls Kill Support
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Login issue

Dolls Kill does not stay logged in

Fix: Check your phone's settings to ensure that the Dolls Kill app is allowed to run in the background. Go to Settings > Dolls Kill > Background... ⇲
 
UI issue

Difficult to navigate

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where specific categories are located to improve your navi... ⇲
 
Syncing issue

Items not syncing with website

Fix: Ensure that you have a stable internet connection. If items are not syncing, try logging out of the app and logging back in to refresh the d... ⇲
 
Slow issue

Slow performance

Fix: Close any other apps running in the background to free up memory. You can do this by double-tapping the home button and swiping up on the ap... ⇲
 
Ads issue

Frequent pop-ups

Fix: Check the app settings for any options to disable notifications or pop-ups. Go to Settings > Notifications > Dolls Kill and adjust your pref... ⇲
 
Bugs issue

Missing product details

Fix: If product details are missing, try refreshing the app or checking the website for more comprehensive information. OR Consider reaching o... ⇲

Cart refreshes unexpectedly

Fix: Avoid adding items to your cart while the app is syncing or loading. Wait for the app to fully load before making changes to your cart. OR... ⇲

Limited product availability

Fix: Check the website for a broader selection of items, as the app may not have the full inventory available. OR Sign up for notifications on... ⇲

Inconsistent pricing between app and website

Fix: Always compare prices on both platforms before making a purchase. If you notice a discrepancy, consider purchasing from the platform with th... ⇲

No size information under shoe descriptions

Fix: Look for a size guide link on the product page or in the app's help section to find the appropriate size information. OR If size informat... ⇲
 
Account issue

Inability to access account information

Fix: Ensure you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR... ⇲
 
Settings issue

No option to cancel or modify orders

Fix: Review the order confirmation email for any links or instructions on how to modify or cancel your order, as some options may be available th... ⇲
 
Updates issue

Issues with shipping updates

Fix: Check your email for shipping confirmation and tracking information. If you haven't received updates, check your spam folder. OR Log into... ⇲
 
Uploads issue

Cannot add pictures to reviews

Fix: If the app does not support adding pictures, consider writing a detailed review without images. You can also submit your photos through soci... ⇲
 
Customization issue

Wishlist items not accessible

Fix: As a temporary solution, keep a manual list of your desired items in a note-taking app until the wishlist feature is implemented. OR Regu... ⇲

Inability to view sold out items separately

Fix: Use the search function to look for specific items you are interested in, even if they are sold out, to see if they are listed. OR Consid... ⇲
 
Crashes issue

Dolls Kill crashes during login

Fix: Ensure your app is updated to the latest version. Go to the App Store, search for Dolls Kill, and check for updates. OR If the app contin... ⇲
 
Notifications issue

No notifications for restocked items

Fix: Check the app settings to ensure notifications are enabled. Go to Settings > Notifications > Dolls Kill and turn on alerts for restocks. O... ⇲
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 what users are saying
Good experience
96.1%

Bad experience
2.0%

Neutral
1.9%

~ from our NLP analysis of 5,371 combined software ratings.

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 Private Data Dolls Kill collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers