fix problems on Nextplus [iphone]

—— Run into issues on Nextplus? Get help pending when official support gets back to you!

Nextplus: Private Phone Number

Info:

company: textPlus, Inc.

: http://help.textplus.com/

: textplus.com

Chat with our AI-based Nextplus Support

🛠️ Common Nextplus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Poor call quality

Fix: Ensure you have a strong and stable internet connection. Test your Wi-Fi or cellular data speed using a speed test app and switch to a diffe... ⇲

1% of users had this problem

Frequent ads

Fix: Look for an option in the app settings to limit ad frequency or to opt for a paid version that minimizes ads. This is often a common feature... ⇲

17% of users had this problem

Account issue

Lost numbers without activity

Fix: Regularly use the app to maintain your number. Some apps require periodic activity to keep your number active, so make sure to send messages... ⇲

Messages issue

Spam messages received

Fix: Use the app's built-in spam filter or blocking features to report and block spam messages. This can help reduce the number of unwanted messa... ⇲

Inconsistent text message delivery

Fix: Verify that you have a stable internet connection, as poor connectivity can affect message delivery. Switch between Wi-Fi and cellular data... ⇲

Network issue

Unreliable incoming calls

Fix: Ensure that your device's Do Not Disturb mode is turned off, as this can prevent incoming calls from coming through. Check your settings to... ⇲

Limited functionality without Wi-Fi

Fix: If you frequently use the app without Wi-Fi, consider upgrading your mobile data plan to ensure you have enough data to use the app effectiv... ⇲

Ads issue

Long ads

Fix: Consider upgrading to a premium version of the app if available, as this often removes or reduces the frequency and length of ads. Check the... ⇲

Notifications issue

Delayed incoming call notifications

Fix: Check your device's notification settings to ensure that notifications for Nextplus are enabled. Go to Settings > Notifications > Nextplus a... ⇲

Notifications disappear

Fix: Check your device's notification settings to ensure that notifications for Nextplus are enabled. Go to Settings > Notifications > Nextplus a... ⇲

Account login issues

Fix: Double-check your login credentials for accuracy, including your email and password. If you have forgotten your password, use the 'Forgot Pa... ⇲

Uploads issue

Inability to send pictures

Fix: Ensure that the app has permission to access your device's photos. Go to Settings > Privacy > Photos and make sure Nextplus is allowed to ac... ⇲

Support issue

No response from customer support

Fix: Check the app for any FAQs or help sections that may provide answers to common issues. Sometimes, self-help resources can resolve your probl... ⇲

Gameplay issue

Earning credits is difficult

Fix: Review the app's guidelines on how to earn credits and focus on the activities that yield the most credits. This may include watching ads or... ⇲

Crashes issue

Nextplus crashes

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for Nextplus, and che... ⇲

Freezing issue

Nextplus freezes when opening images

Fix: Clear the app's cache by going to Settings > Apps > Nextplus > Storage > Clear Cache. This can help resolve freezing issues related to image... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.1%

Bad experience

6.5%

Neutral

4.4%

~ from our NLP analysis of 65,509 combined software ratings.

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Private Data Nextplus collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

99¢ in Nextplus Credit: $0.99 Starter pack! Up to 50 minutes of calling
99¢ in Nextplus Credit: $0.99 Starter pack! Up to 50 Mins of calling
Premium Bundle Monthly: $4.99 A bundle of our premium features
$5.49 in Nextplus Credit: $4.99 Up to 275 minutes of calling
$1.99 in Calling Credit: $1.99 $1.99 in Nextplus Credit to call any phone worldwide
Keep My Number for 1 Year: $4.99 Lock in your phone number, even if you don't use the app! This product will be automatically renewed each year unless you cancel the subscription.
$5.49 in Nextplus Credit: $4.99 Up to 275 minutes of calling
Yearly Unlimited Calls to US & CA: $44.99 Unlimited calls to the United States & Canada for one year. This product will be automatically renewed each year unless you cancel the subscription.
Remove Ads + Quick Reply for 1 Month: $0.99 Remove all banner advertising and enable Quick Reply for one month. This product will not automatically renew, so be sure to purchase it each month to maintain your ad free experience.
$10.99 in Nextplus Credit: $9.99 Up to 550 minutes of calling