fix problems on My LoanCare Go [iphone]

—— Run into issues on My LoanCare Go? Get help pending when official support gets back to you!

My LoanCare Go

Info:

company: LoanCare

: https://www.myloancare.com/web/contact-us

: www.myloancare.com

Chat with our AI-based My LoanCare Go Support

🛠️ Common My LoanCare Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

My LoanCare Go freezes during SMS passcode entry

Fix: 1. Restart the app: Close the My LoanCare Go app completely by swiping it away from the app switcher. Then, reopen the app and try entering... ⇲

Face ID fails after session expiration

Fix: 1. Re-enable Face ID: Go to Settings > Face ID & Passcode, and ensure that My LoanCare Go is enabled under 'Use Face ID For'. If it is alrea... ⇲

Security issue

Frequent password changes required

Fix: 1. Use a password manager: Consider using a password manager to generate and store complex passwords securely. This can help you manage freq... ⇲

UI issue

Difficult navigation and confusing interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Take notes on where key functions are located... ⇲

Payments issue

Payment processing issues

Fix: 1. Verify payment details: Double-check that your payment information (bank account, card details) is entered correctly in the app. 2. Retr... ⇲

No bi-monthly payment options

Fix: 1. Set up manual payments: If bi-monthly payments are not an option, consider setting up reminders to make two payments each month manually.... ⇲

Payment not posted until due date

Fix: 1. Check payment processing times: Review the app's payment processing policy to understand when payments are posted. This information is of... ⇲

Customization issue

Limited customization for payment amounts

Fix: 1. Review payment options: Check if there are different payment plans or options available within the app that may allow for more customizat... ⇲

Uploads issue

Inability to upload important documents easily

Fix: 1. Check file formats: Ensure that the documents you are trying to upload are in the correct format (e.g., PDF, JPEG) as specified by the ap... ⇲

Privacy issue

My LoanCare Go requires opt-in for data sharing

Fix: 1. Review privacy settings: Go to the app's settings and review the data sharing options. Opt-in only if you are comfortable with the data b... ⇲

Settings issue

Autopay settings not functioning properly

Fix: 1. Reconfigure autopay: Go to the autopay settings in the app, disable it, and then re-enable it. Ensure all payment details are correct. 2... ⇲

Network issue

My LoanCare Go and website downtime

Fix: 1. Check server status: Look for any announcements on the app or website regarding maintenance or downtime. This information is often posted... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.4%

Bad experience

2.1%

Neutral

1.5%

~ from our NLP analysis of 8,774 combined software ratings.

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Private Data My LoanCare Go collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics