fix problems on Ev.energy [iphone]

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—— Run into issues on Ev.energy? Get help pending when official support gets back to you!

ev.energy: Smart EV Car Charge
Info:
company: ev.energy
: http://support.ev.energy/
: ev.energy
Chat with our AI-based ev.energy Support
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Settings issue

Smart charging feature overrides user settings

Fix: 1. Disable smart charging: Go to the app settings and look for the smart charging feature. If you prefer to control charging manually, turn... ⇲
 
Crashes issue

ev.energy crashes or becomes unresponsive

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app crashes. 2. Clear app cache: Go to your device settings, find the ev.ene... ⇲
 
Bugs issue

Inaccurate energy usage tracking

Fix: 1. Check settings: Ensure that your energy usage settings are configured correctly in the app. 2. Compare with utility bills: Cross-referenc... ⇲

ev.energy fails to charge as scheduled

Fix: 1. Check charging schedule: Go to the app settings and verify that your charging schedule is set correctly. 2. Ensure the vehicle is plugged... ⇲
 
Login issue

Frequent login issues

Fix: 1. Reset password: If you are having trouble logging in, try resetting your password through the app or website. 2. Check for app updates: E... ⇲
 
Compatibility issue

ev.energy does not support multiple EVs

Fix: 1. Check for updates: Ensure you have the latest version of the app, as support for multiple EVs may be added in future updates. 2. Use sepa... ⇲

Limited compatibility with certain home chargers

Fix: 1. Check compatibility list: Visit the app's website or help section to see if your charger is listed as compatible. 2. Update charger firmw... ⇲
 
Notifications issue

Lack of notifications for charging status

Fix: 1. Enable notifications: Go to your device settings, find the ev.energy app, and ensure notifications are enabled. 2. Check app settings: Wi... ⇲
 
Data issue

Data errors and missing information

Fix: 1. Refresh data: Try refreshing the app or logging out and back in to see if the data updates. 2. Check for updates: Ensure you are using th... ⇲
 
UI issue

ev.energy does not display rebates

Fix: 1. Check settings: Go to the app settings and look for rebate options. Ensure that you have enabled any relevant settings. 2. Update the app... ⇲
 
Network issue

Unreliable connection

Fix: 1. Check your internet connection: Ensure that your device has a stable internet connection. 2. Restart your router: If you are on Wi-Fi, re... ⇲
 
Loading issue

ev.energy takes a long time to load

Fix: 1. Clear app cache: Go to your device settings, find the ev.energy app, and clear its cache to improve loading times. 2. Restart your device... ⇲
 
Updates issue

ev.energy prompts for updates incorrectly

Fix: 1. Check for actual updates: Go to the App Store and check if there is a new version available. If not, ignore the prompt. 2. Restart the ap... ⇲
 
Privacy issue

ev.energy tracks user location without consent

Fix: 1. Adjust location settings: Go to your device settings, find the ev.energy app, and adjust location permissions to 'While Using the App' or... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.2%

Bad experience
11.8%

Neutral
3.0%

~ from our NLP analysis of 304 combined software ratings.

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 Private Data ev.energy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data

  Cost of Subscriptions
  1. ev.energy SOLAR (Monthly): $10.00 ev.energy SOLAR (Monthly)
  2. ev.energy SOLAR (Yearly): $100.00 ev.energy SOLAR (Yearly)