fix problems on Houston Rockets [iphone]

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Houston Rockets
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company: Houston Rockets
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Updates issue

lack of updated news

Fix: 1. Refresh the news section: Pull down on the news feed to refresh the content. This may help load the latest updates. 2. Check your intern... ⇲

information is outdated

Fix: 1. Refresh the app: Pull down on the screen to refresh the content and see if the latest information loads. 2. Check for updates: Ensure th... ⇲
 
Account issue

difficulties accessing standings

Fix: 1. Navigate through the app: Ensure you are accessing the standings through the correct section of the app. Look for a dedicated 'Standings'... ⇲

inability to verify email for concert tickets

Fix: 1. Check spam/junk folder: Sometimes verification emails can end up in the spam or junk folder, so check there. 2. Resend verification emai... ⇲
 
Notifications issue

alerts are delayed

Fix: 1. Check notification settings: Go to Settings > Notifications > Houston Rockets app and ensure that alerts are enabled and set to 'Immediat... ⇲
 
UI issue

pictures not displaying correctly on iPhone

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can affect image loading. 2. Clear app cac... ⇲
 
Freezing issue

Houston Rockets freezes during ticket transfer

Fix: 1. Restart the app: Close the app completely and reopen it to see if the freezing issue persists. 2. Update the app: Check for updates in t... ⇲
 
Video issue

inconsistent streaming performance

Fix: 1. Check your internet connection: Ensure you have a strong and stable Wi-Fi or cellular connection. Consider switching to a different netwo... ⇲
 
Ads issue

ads prevent watching content

Fix: 1. Close and reopen the app: Sometimes, simply restarting the app can resolve issues with ads blocking content. 2. Check for ad settings: L... ⇲
 
Audio issue

missing features for listening to games

Fix: 1. Check app settings: Go to the app settings and ensure that all audio features are enabled. 2. Update the app: Make sure you have the lat... ⇲
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 what users are saying
Good experience
95.1%

Bad experience
3.3%

Neutral
1.6%

~ from our NLP analysis of 28,602 combined software ratings.

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 Private Data Houston Rockets collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location