fix problems on Ithra [iphone]

—— Run into issues on Ithra? Get help pending when official support gets back to you!

Ithra

Info:

company: Aramco Services Company

: http://www.ithra.com

Chat with our AI-based Ithra Support

🛠️ Common Ithra Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ithra freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for the Ithra app. Keeping the app updated can fix b... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if the app has an option to download videos or content for offline viewing. Look for a download b... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the Ithra app has a help or FAQ section within the app itself. This can provide immediate answers to common... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Ithra and ensure that notifications are enabled. Adjust the settings to all... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or help section... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options that may be available, such as themes or layout adjustmen... ⇲

Battery issue