—— Run into issues on GenoaBank ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are following the correct procedure for depositing checks. Open the app, select 'Deposit Check', and follow the prompts to t... ⇲
Fix: Check for updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if there are any u... ⇲
Fix: Verify that your account is eligible for mobile check deposits. Some accounts may have restrictions. Check your account details in the app o... ⇲
Fix: Check the bank's website or social media pages for any announcements regarding system maintenance or outages. This can provide insight into... ⇲
Fix: Utilize the bank's online resources, such as FAQs or troubleshooting guides, which may provide answers to common issues even when support is... ⇲
Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage, find GenoaBank Mobile Banking, and select 'Offload App'... ⇲
Fix: Check if you are entering the correct login credentials. If you forget your password, use the 'Forgot Password' feature to reset it. Make su... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲