fix problems on Event App [iphone]

—— Run into issues on Event App ? Get help pending when official support gets back to you!

Event App by EventMobi

Info:

company: EventMobi

: https://help.eventmobi.com/en/knowledge

Chat with our AI-based Event App Support

🛠️ Common Event App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Event App freezes on loading screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Inconsistent terminology in UI

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand the different terms used. You can take notes on the te... ⇲

Features issue

No maps provided in app

Fix: 1. Download a separate map app: Use a mapping application like Google Maps or Apple Maps to find the venue location. You can search for the... ⇲

Bugs issue

Does not save position in agenda

Fix: 1. Manually bookmark sessions: As you go through your agenda, take note of the sessions you want to attend and write them down in a separate... ⇲

Incorrect schedules displayed

Fix: 1. Refresh the app: Pull down on the agenda screen to refresh the content. This can help load the most current schedule. 2. Check for update... ⇲

Compatibility issue

Issues with MacOS compatibility

Fix: 1. Use the web version: If the Event App has a web version, access it through your browser on MacOS. This can provide a more stable experien... ⇲

Lack of iPad functionality

Fix: 1. Use the iPhone version on iPad: Download the iPhone version of the app on your iPad. While it may not be optimized for iPad, it can still... ⇲

Freezing issue

Event App locks up during use

Fix: 1. Clear app cache: Go to your iPhone settings, find the Event App, and see if there is an option to clear cache or data. This can help impr... ⇲

Installation issue

Difficult setup process

Fix: 1. Follow a step-by-step guide: Look for any user guides or tutorials available online that walk you through the setup process. This can pro... ⇲

Updates issue