fix problems on Xero Accounting [iphone]

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—— Run into issues on Xero Accounting ? Get help pending when official support gets back to you!

Xero Accounting for business
Info:
company: Xero Ltd
: https://help.xero.com/?utm_source=iTunes&utm_medium=Apps_Market&utm_campaign=Apps_Market_Listings
: www.xero.com
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Bugs issue

Fails to learn recurring transactions

Fix: Manually set up recurring transactions in the app by going to the 'Repeating' section under the 'Accounts' menu. This will ensure that your... ⇲
 
Support issue

Customer support is unresponsive

Fix: Utilize the Xero community forums or user groups online. Many users share solutions and tips that can help you resolve issues without needin... ⇲

Slow response times from support

Fix: Try reaching out to support during off-peak hours when they may be less busy, which could result in faster response times. OR Utilize the... ⇲
 
Payments issue

Frequent price increases

Fix: Review your current plan and assess if it meets your needs. If you find it too expensive, consider downgrading to a more affordable plan tha... ⇲
 
Features issue

Limited functionality on mobile app

Fix: Identify the specific features you need and check if they are available on the web version of Xero. Use the web version for tasks that the m... ⇲

No support for basic financial reports

Fix: Use the web version of Xero to access basic financial reports. This version typically has more comprehensive reporting capabilities than the... ⇲

Inconsistent feature availability

Fix: Regularly check for updates to the app, as features may be added or improved over time. Keeping the app updated can help ensure you have acc... ⇲

No option to add notes in invoices

Fix: Consider using the 'Description' field in the invoice to include any notes or additional information you want to convey to the customer. O... ⇲
 
Account issue

Difficult account deletion process

Fix: To delete your account, log in to the web version of Xero, navigate to the account settings, and follow the prompts for account deletion. En... ⇲

Excessive cancellation notice requirement

Fix: Review the terms of your subscription to understand the cancellation policy. If you plan to cancel, do so well in advance to avoid any issue... ⇲
 
Syncing issue

Inability to refresh account feeds

Fix: Check your internet connection to ensure it is stable. A poor connection can prevent the app from refreshing account feeds properly. OR T... ⇲

Broken AMEX sync/feed

Fix: Check if there are any updates available for the app that may fix the sync issue. Keeping the app updated can resolve many bugs. OR Try d... ⇲
 
Compatibility issue

Limited iPad functionality

Fix: Use the web version of Xero on your iPad for a more comprehensive experience, as it may offer more features than the mobile app. OR Check... ⇲
 
Uploads issue

No file upload support for receipts

Fix: Use a third-party app to scan and store your receipts, then manually enter the data into Xero as needed. OR Consider keeping physical cop... ⇲
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 what users are saying
Good experience
89.7%

Bad experience
7.4%

Neutral
2.9%

~ from our NLP analysis of 1,146 combined software ratings.

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 Private Data Xero Accounting collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Xero Subscription (Standard): $43.99 A standard subscription to Xero for US businesses.
  2. Xero Subscription (Standard): $47.99 A standard subscription to Xero for businesses in other countries.
  3. Xero Subscription (Standard): $39.99 A standard subscription to Xero for Australian businesses.
  4. Xero Subscription (Standard): $39.99 A standard subscription to Xero for UK businesses.
  5. Xero Subscription (Standard): $49.99 A standard subscription to Xero for New Zealand businesses.