fix problems on TheCHIVE [iphone]

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—— Run into issues on TheCHIVE? Get help pending when official support gets back to you!

theCHIVE
Info:
company: Chive Media Group, LLC
: http://www.chivemediagroup.com/contact
: thechive.com
Chat with our AI-based theCHIVE Support
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Freezing issue

theCHIVE freezes during use

Fix: 1. Force close the app: If the app freezes, swipe up from the bottom of the screen (or double-click the home button) to view open apps, then... ⇲
 
Ads issue

excessive pop-up ads

Fix: 1. Use an ad blocker: Consider installing a reputable ad blocker from the App Store that can help reduce the number of ads you see while usi... ⇲

redirects to App Store

Fix: 1. Disable pop-ups in Safari: If you are using theCHIVE through Safari, go to Settings > Safari and enable 'Block Pop-ups'. This may help re... ⇲

lack of ad-free option

Fix: 1. Use a different app: If ads are too intrusive, consider using alternative apps that offer similar content without ads. 2. Explore subscr... ⇲

overwhelming video ads

Fix: 1. Mute video ads: If the app allows, mute video ads to minimize distraction. 2. Limit app usage: If video ads are too overwhelming, consid... ⇲
 
Audio issue

audio interruptions from ads

Fix: 1. Mute ads: If possible, mute your device when using theCHIVE to avoid audio interruptions from ads. 2. Check app settings: Look for any s... ⇲
 
Battery issue

high battery consumption

Fix: 1. Check battery usage: Go to Settings > Battery and see how much battery theCHIVE is using. If it's excessive, consider limiting your use o... ⇲
 
Loading issue

poor image and GIF loading

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular connection, as poor connectivity can affect loading times. 2.... ⇲
 
Compatibility issue

inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Make sure theCHIVE is updated on all devices. Check for updates in the App Store. 2. Check device compat... ⇲
 
Updates issue

frequent app updates worsen performance

Fix: 1. Reinstall the app: If updates are causing issues, uninstall theCHIVE and reinstall it from the App Store to start fresh. 2. Monitor upda... ⇲
 
Bugs issue

grammar and spelling errors in content

Fix: 1. Provide feedback: While not contacting developers, consider discussing with other users in forums or social media to raise awareness abou... ⇲
 
Content issue

recycled content from other platforms

Fix: 1. Explore other content sources: If you find theCHIVE's content repetitive, consider exploring other platforms that offer fresh content. 2... ⇲
 
Performance issue

theCHIVE requires excessive phone processing power

Fix: 1. Close background apps: Free up processing power by closing other apps running in the background. 2. Restart your iPhone: Restarting can... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.5%

Bad experience
8.2%

Neutral
2.3%

~ from our NLP analysis of 168,099 combined software ratings.

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 Private Data theCHIVE collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly: $4.99 Get monthly access to theCHIVE for $4.99/mo
  2. Yearly: $47.99 Get yearly access to theCHIVE for $47.99/yr