fix problems on AltaTV [iphone]

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—— Run into issues on AltaTV? Get help pending when official support gets back to you!

AltaTV
Info:
company: ALTA TALENT INC.
: https://www.altatv.com
: www.altatv.com
Chat with our AI-based AltaTV Support
   Hello! How can I assist you?  

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Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for AltaTV. Keeping the app updated can fix bugs that cause crash... ⇲
 
Loading issue

limited offline functionality

Fix: 1. Download content: If the app allows, look for a download option for specific shows or movies to watch offline. This is usually found on t... ⇲
 
Support issue

poor customer support

Fix: 1. Use in-app help: Check if the AltaTV app has a help or FAQ section within the app itself. This can provide quick answers to common issues... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > AltaTV and ensure that notifications are enabled. Adjust the settings to al... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or help section... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options available, such as themes or layout preferences. Sometime... ⇲
 
Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for AltaTV to save battery life. 2. Lower... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your iPhone is running the latest iOS version compatible with AltaTV. Go to Settings > General > Softwa... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
48.7%

Good experience
46.2%

Neutral
5.1%

~ from our NLP analysis of 39 combined software ratings.

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 Private Data AltaTV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. 2500 Coins: $24.99 2500 Coins
  2. 500 Coins: $4.99 500 Coins
  3. AltaTV Monthly VIP: $34.99 AltaTV Monthly VIP
  4. 1000 Coins: $9.99 1000 Coins
  5. 1500 Coins: $14.99 1500 Coins
  6. 5000 Coins: $49.99 5000 Coins
  7. 10000 Coins: $99.99 10000 Coins
  8. AltaTV Yearly VIP: $199.99 AltaTV Yearly VIP
  9. AltaTV Quarterly VIP: $99.99 AltaTV Quarterly VIP
  10. AltaTV Weekly VIP: $17.99 AltaTV Weekly VIP