fix problems on AntenaPLAY [iphone]

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—— Run into issues on AntenaPLAY? Get help pending when official support gets back to you!

AntenaPLAY
Info:
company: Antena TV Group SA
: http://antenaplay.ro/suport.html
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Compatibility issue

Inability to control app with TV remote

Fix: Ensure that your iPhone and TV are connected to the same Wi-Fi network. This is essential for remote control functionality. Check your TV's... ⇲

Technical issues with AirPlay

Fix: Ensure both your iPhone and AirPlay device are on the same Wi-Fi network. This is crucial for AirPlay to function properly. OR Restart bo... ⇲

Incompatibility with older iOS versions

Fix: Check the app's requirements in the App Store to see the minimum iOS version needed. If your iOS is outdated, consider updating it by going... ⇲
 
Account issue

Subscription access issues

Fix: Log out of your account and log back in. This can refresh your subscription status. Go to the account settings in the app, select 'Log Out',... ⇲
 
Syncing issue

No multi-device support

Fix: Check if you are logged into the same account on all devices. AntenaPLAY may limit access to one device at a time, so ensure you are not usi... ⇲
 
Video issue

Fast forward and rewind options dysfunctional when casting

Fix: Try disconnecting and reconnecting the casting device. Sometimes, a simple reset can resolve casting issues. Disconnect from the casting dev... ⇲

Playback restarts from the beginning

Fix: Check your internet connection. A weak connection can cause playback issues. Ensure you have a stable connection before starting playback.... ⇲

Pixelated video quality

Fix: Check your internet speed. A slow connection can lead to lower video quality. Use a speed test app to measure your connection speed. OR A... ⇲
 
Audio issue

AntenaPLAY does not play in background

Fix: Check your iPhone settings to ensure background app refresh is enabled. Go to Settings > General > Background App Refresh and make sure it i... ⇲

No sound in some recordings

Fix: Check the volume settings on your iPhone and within the app. Ensure that the app is not muted and the volume is turned up. OR Try restart... ⇲
 
Crashes issue

Frequent crashes

Fix: Clear the app cache by deleting and reinstalling AntenaPLAY. This can resolve issues caused by corrupted data. Press and hold the app icon,... ⇲

Stops working at inconvenient times

Fix: Check for any scheduled maintenance notifications from AntenaPLAY. Sometimes, the app may be down for updates or maintenance. OR Keep the... ⇲
 
Network issue

AntenaPLAY disconnects with weak signal

Fix: Move closer to your Wi-Fi router to improve signal strength. If possible, use a wired connection for more stability when streaming. OR Co... ⇲
 
Bugs issue

General malfunctioning

Fix: Perform a hard reset of your iPhone. This can resolve many temporary glitches. Press and hold the power and volume down buttons until the Ap... ⇲
 
Updates issue

Streaming issues after iOS update

Fix: Reinstall the app to ensure compatibility with the new iOS version. Delete AntenaPLAY and reinstall it from the App Store. OR Check for a... ⇲
 
Privacy issue

Limited access to certain shows in the USA

Fix: Use a VPN service to access content that may be restricted in your region. Choose a reliable VPN and connect to a server in a country where... ⇲

Requires personal data for account creation

Fix: Review the privacy policy of AntenaPLAY to understand how your data will be used. If you are uncomfortable, consider using a different servi... ⇲
 
Ads issue

Forced app evaluation prompts

Fix: Look for an option to disable feedback prompts in the app settings. Some apps allow you to opt-out of feedback requests. OR If no option... ⇲
 
Installation issue

AntenaPLAY does not function properly after installation

Fix: Ensure that you have granted all necessary permissions to the app. Go to Settings > AntenaPLAY and check if permissions are enabled. OR R... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.2%

Bad experience
22.7%

Neutral
8.1%

~ from our NLP analysis of 211 combined software ratings.

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 Private Data AntenaPLAY collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Antena Play Abonament Lunar: $7.99 AntenaPlay App is used to enable clients to view their favorite TV Shows right on their mobile devices. Buy a monthly subscription to view Live Streams and Premium Content (Videos newer than 7 days).