fix problems on Whenzup [iphone]

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—— Run into issues on Whenzup? Get help pending when official support gets back to you!

Whenzup: Last seen & Online
Info:
company: Mert Baran Yaman
: https://whenzup.com/support
: whenzup.com
Chat with our AI-based Whenzup Support
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Bugs issue

Incorrect activity data displayed

Fix: Verify that the app has the correct permissions to access your contacts and activity data. Go to Settings > Privacy and ensure Whenzup has t... ⇲

Premium features not functioning

Fix: Check if your subscription is active. Go to Settings > [Your Name] > Subscriptions and see if Whenzup is listed with an active status. If no... ⇲
 
Crashes issue

Whenzup stopped working abruptly

Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen (or double-click the Home button) to view open apps, t... ⇲

Whenzup never worked

Fix: Uninstall the app and then reinstall it from the App Store. This can resolve any installation issues that may have occurred during the initi... ⇲
 
Search issue

No results after usage

Fix: Ensure that you are using the app correctly by following any provided tutorials or guides. Sometimes, users may miss steps that are crucial... ⇲
 
Network issue

Users not showing online

Fix: Check if the users you are trying to track have enabled their visibility settings. If they have set their status to 'invisible' or 'offline'... ⇲
 
Payments issue

Whenzup not working after payment

Fix: Verify your payment status in the App Store. Go to Settings > [Your Name] > Subscriptions and check if your payment went through and the sub... ⇲

Request for refund due to non-functionality

Fix: If you are eligible for a refund, go to the App Store, find your purchase history, and request a refund directly through Apple’s system. Fol... ⇲
 
Installation issue

Whenzup not working after download

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲
 
Security issue

Perceived as a scam

Fix: Research user reviews and ratings on the App Store to see if others have had positive experiences. This can help validate the app's legitima... ⇲
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 what users are saying
Good experience
82.8%

Bad experience
16.7%

Neutral
0.4%

~ from our NLP analysis of 227 combined software ratings.

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 Private Data Whenzup collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics