fix problems on SafeView Inspect [iphone]

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—— Run into issues on SafeView Inspect? Get help pending when official support gets back to you!

SafeView Inspect
Info:
company: Safeguard Properties, LLC
: https://safeguardproperties.com
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Uploads issue

Slow photo upload

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for uploads. If it's slow, try switching to a di... ⇲

Inability to upload personal photos

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure SafeView Inspect has permission to access your photos. 2. Use alterna... ⇲
 
Syncing issue

Inconsistent syncing with work orders

Fix: 1. Ensure a stable internet connection: Syncing issues often arise from poor connectivity. Check your Wi-Fi or cellular data. 2. Manually sy... ⇲

Work orders disappear and reappear

Fix: 1. Manually refresh: Look for a refresh or sync button within the app to manually update the work orders list. 2. Check internet connection:... ⇲
 
Camera issue

Camera takes random photos

Fix: 1. Check camera settings: Open the camera within the app and ensure that no settings are causing it to take photos automatically. Adjust set... ⇲
 
UI issue

No map view for properties

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as map features may be included in updates. 2. Use an externa... ⇲

Poor question flow in scripts

Fix: 1. Review and edit scripts: If you have access to edit the scripts, review the flow and make necessary adjustments to improve clarity and or... ⇲

Repeated questions in scripts

Fix: 1. Edit scripts: If you can modify the scripts, remove duplicate questions to streamline the process. 2. Review with team: Collaborate with... ⇲
 
Bugs issue

Cannot print job summaries

Fix: 1. Export job summaries: Look for an option to export job summaries as PDF or another format that can be printed from another app. 2. Use Ai... ⇲
 
Login issue

Frequent logouts

Fix: 1. Check app settings: Look for any settings related to session timeouts or auto-logout features and adjust them if possible. 2. Update the... ⇲
 
Data loss issue

Data loss when managers move work

Fix: 1. Regularly save work: Encourage team members to save their work frequently to minimize data loss. 2. Check for updates: Ensure the app is... ⇲
 
Compatibility issue

Bluetooth issues with camera

Fix: 1. Check Bluetooth settings: Ensure Bluetooth is enabled on your iPhone and that the camera is paired correctly. Go to Settings > Bluetooth... ⇲
 
Crashes issue

SafeView Inspect crashes frequently

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes by refreshing system resources. 2. Clear app cache: Offload the app t... ⇲
 
Performance issue

Unstable app performance

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure your device has enough storage... ⇲
 
GPS issue

GPS inaccuracies

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that SafeView Inspect is set to 'While Using the App' or... ⇲
 
Navigation issue

Difficult navigation

Fix: 1. Familiarize with the app: Spend some time exploring the app's layout and features to become more comfortable with navigation. 2. Create a... ⇲
 
Support issue

No training resources available

Fix: 1. Create a user guide: Collaborate with your team to create a simple user guide based on collective experiences and tips for using the app... ⇲
 
Updates issue

Frequent update prompts without updates

Fix: 1. Check for updates manually: Go to the App Store and check for updates for SafeView Inspect to ensure you are on the latest version. 2. Re... ⇲
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 what users are saying
Bad experience
84.5%

Good experience
10.7%

Neutral
4.9%

~ from our NLP analysis of 103 combined software ratings.

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 Private Data SafeView Inspect collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics