fix problems on WTVC News 9 [iphone]

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—— Run into issues on WTVC News 9? Get help pending when official support gets back to you!

WTVC News 9
Info:
company: Sinclair Broadcast Group, Inc
: https://newschannel9.com/station/contact
: newschannel9.com
Chat with our AI-based WTVC News 9 Support
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UI issue

Small touch target for back arrow

Fix: Try using a stylus or a finger with a larger surface area to improve your ability to tap the small back arrow. This can help if you find it... ⇲

Live feed size issue

Fix: Check your device's display settings to ensure that the screen resolution is set correctly. Sometimes adjusting the resolution can help with... ⇲

Graphics not rendering properly in split screen

Fix: Adjust the split screen settings on your device to give the app more space, which may help with rendering issues. OR Try closing other ap... ⇲

Icon leads to usage instructions only

Fix: Explore the app's main menu or settings to find other features and content beyond the usage instructions. OR Check for any updates to the... ⇲

Tiny text and autoplay ads

Fix: Adjust the text size in your device's accessibility settings to make text larger across all apps, including WTVC News 9. OR Look for an o... ⇲
 
Settings issue

Inability to change location for weather

Fix: Check the app's settings for location services. Ensure that location services are enabled for the app and that it has permission to access y... ⇲
 
Ads issue

Ads obstructing user experience

Fix: Look for an option to disable or limit ads in the app settings. Some apps offer a premium version that removes ads for a fee. OR Try usin... ⇲

Ad countdown timer lag

Fix: Try closing other apps running in the background to free up system resources, which may help with the performance of the ad countdown timer.... ⇲

Redirects to App Store while reading articles

Fix: Check for any ad-blocking settings or apps that may help prevent redirects while using the app. OR Try using the app in airplane mode to... ⇲

Excessive commercials

Fix: Look for an option to subscribe to a premium version of the app that may offer an ad-free experience. OR Try using the app during off-pea... ⇲
 
Notifications issue

Irrelevant news notifications

Fix: Go to the app's notification settings and customize your preferences. Uncheck categories that do not interest you to reduce irrelevant notif... ⇲

Push alerts not linking to articles

Fix: Check the app's settings to ensure that push notifications are enabled and properly configured to link to articles. OR Try uninstalling a... ⇲

Annoying notification frequency

Fix: Go into the app's notification settings and adjust the frequency of alerts. You may be able to set them to a less frequent option. OR Con... ⇲
 
Privacy issue

Content bias present

Fix: Seek out alternative news sources within the app or externally to balance your news consumption. This can help mitigate perceived bias. OR... ⇲
 
Audio issue

Sound issues with videos

Fix: Check your device's volume settings and ensure that the mute switch is not activated. Also, check if the app has its own volume control that... ⇲

No sound issues reported

Fix: If you are experiencing sound issues, check your device's sound settings and ensure that the app has permission to use sound. OR Restart... ⇲
 
Crashes issue

WTVC News 9 crashes frequently

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR Clear the a... ⇲

WTVC News 9 closes immediately upon opening

Fix: Restart your device to clear any temporary issues that may be causing the app to crash on startup. OR Check for updates to the app in the... ⇲
 
Loading issue

Articles fail to open

Fix: Check your internet connection to ensure you have a stable connection, as poor connectivity can prevent articles from loading. OR Clear t... ⇲
 
Freezing issue

WTVC News 9 locks up frequently

Fix: Close other applications running in the background to free up memory and resources for the WTVC News 9 app. OR Uninstall and reinstall th... ⇲
 
Updates issue

Multiple updates fail to resolve issues

Fix: Check the app's settings for any troubleshooting options or reset features that may help resolve persistent issues. OR Consider using the... ⇲
 
Bugs issue

Overall app functionality poor

Fix: Regularly clear the app's cache and data to improve performance and functionality. OR Consider using alternative news apps that may offer... ⇲
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 what users are saying
Good experience
96.9%

Bad experience
1.6%

Neutral
1.6%

~ from our NLP analysis of 191 combined software ratings.

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 Private Data WTVC News 9 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics