fix problems on Captions & Video Editor [iphone]

—— Run into issues on Captions & Video Editor? Get help pending when official support gets back to you!

Captions & Video Editor: Vixer

Info:

company: Popixels Ltd.

: http://www.vixerapp.com/help

: www.vixerapp.com

Chat with our AI-based Captions & Video Editor Support

🛠️ Common Captions & Video Editor Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No watermark feature

Fix: If you want to add a watermark, consider using a separate graphic design app to create a watermark image. You can then overlay this image on... ⇲

2% of users had this problem

Limited free features

Fix: Maximize the use of the free features by planning your projects around them. Create a list of what you need and see if you can achieve your... ⇲

2% of users had this problem

Audio issue

Audio disappears when clips are sped up or slowed down

Fix: Try using a different audio track that is compatible with speed adjustments. You can do this by selecting a different audio file from the ap... ⇲

Limited music variety

Fix: Explore third-party music apps that allow you to create or find royalty-free music. You can then import these tracks into the Captions & Vid... ⇲

No ability to edit audio tracks separately

Fix: As a workaround, you can use a dedicated audio editing app to adjust your audio tracks before importing them into the Captions & Video Edito... ⇲

Cannot use music already downloaded on the phone

Fix: Check if the music files are in a compatible format (like MP3 or AAC). If not, use a file conversion app to convert them into a supported fo... ⇲

Downloads issue

Issues with saving videos after reinstalling the app

Fix: Before reinstalling, ensure that you back up your projects by exporting them to your camera roll or cloud storage. This way, you can access... ⇲

Loading issue

Error messages when loading photos

Fix: Check your internet connection, as a weak connection can cause issues when loading photos. Try switching to a stronger Wi-Fi network or usin... ⇲

Customization issue

Inability to apply fit and fill ratios per clip

Fix: As a workaround, you can manually crop each clip to fit the desired ratio before adding them to the timeline. Use the crop tool to adjust ea... ⇲

UI issue

Difficult to add text bubbles

Fix: Practice using the text tool by creating a simple text overlay first. Familiarize yourself with the positioning and resizing options to make... ⇲

Confusing interface for some users

Fix: Take some time to explore the app's interface without the pressure of completing a project. Familiarize yourself with the layout and feature... ⇲

Updates issue

Music selection not updated frequently

Fix: Regularly check for app updates, as new music may be added with each update. Go to the App Store and see if there’s an update available for... ⇲

Crashes issue

Captions & Video Editor crashes or fails to download videos

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage to check and free up space if necessar... ⇲

Support issue

No clear instructions for new users

Fix: Look for tutorial videos on platforms like YouTube that demonstrate how to use the app. Many users share tips and tricks that can help you g... ⇲

Payments issue

Subscription model may not be ideal for all users

Fix: Evaluate your usage of the app and determine if the subscription offers features you will use regularly. If not, consider using the app's fr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.8%

Bad experience

4.1%

Neutral

2.1%

~ from our NLP analysis of 60,889 combined software ratings.

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Private Data Captions & Video Editor collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Vixer Premium: $39.99 Unlock all advanced video editing features
Vixer Premium: $9.99 Unlimited access to everything
Vixer Premium: $79.99 Unlimited access to everything
Vixer Premium: $59.99 Unlimited access to everything
Vixer Premium: $2.99 Unlimited access to everything
Vixer Premium: $39.99 Unlimited access to everything
Vixer Premium: $99.99 Unlimited access to everything
Vixer Premium: $69.99 Unlimited access to everything
Vixer Premium: $4.99 Unlimited access to everything
Vixer Premium: $59.99 Unlimited access to everything