Fix Captions & Video Editor errors on iphone

Experiencing issues? Solve common Captions & Video Editor problems instantly.
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Audio
No ability to edit audio tracks separately

🛠️ As a workaround, you can use a dedicated audio editing app to adjust your audio tracks before import... show fix »
Cannot use music already downloaded on the phone

🛠️ Check if the music files are in a compatible format (like MP3 or AAC). If not, use a file conversion... show fix »
 
Downloads
Issues with saving videos after reinstalling the app

🛠️ Before reinstalling, ensure that you back up your projects by exporting them to your camera roll or... show fix »
 
Loading
Error messages when loading photos

🛠️ Check your internet connection, as a weak connection can cause issues when loading photos. Try switc... show fix »
 
Customization
No watermark feature

🛠️ If you want to add a watermark, consider using a separate graphic design app to create a watermark i... show fix »
Inability to apply fit and fill ratios per clip

🛠️ As a workaround, you can manually crop each clip to fit the desired ratio before adding them to the... show fix »
 
UI
Difficult to add text bubbles

🛠️ Practice using the text tool by creating a simple text overlay first. Familiarize yourself with the... show fix »
Confusing interface for some users

🛠️ Take some time to explore the app's interface without the pressure of completing a project. Familiar... show fix »
 
Updates
Music selection not updated frequently

🛠️ Regularly check for app updates, as new music may be added with each update. Go to the App Store and... show fix »
 
Crashes
App crashes or fails to download videos

🛠️ Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storag... show fix »
 
Payments
Limited free features

🛠️ Maximize the use of the free features by planning your projects around them. Create a list of what y... show fix »
Subscription model may not be ideal for all users

🛠️ Evaluate your usage of the app and determine if the subscription offers features you will use regula... show fix »
 
Support
No clear instructions for new users

🛠️ Look for tutorial videos on platforms like YouTube that demonstrate how to use the app. Many users s... show fix »
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 Contact Support
Developer:
Popixels Ltd.
Email:
  http://www.vixerapp.com/help
Website:
🌐 www.vixerapp.com
Terms/Privacy:
⚔️ https://www.vixerapp.com/privacy-policy
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 Private Data Captions & Video Editor collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
93.8%

Negative experience
4.1%

Neutral
2.1%

~ from our NLP analysis of 60,889 combined software ratings.
  Cost of Subscriptions
  1. Vixer Premium: $39.99 Unlock all advanced video editing features
  2. Vixer Premium: $9.99 Unlimited access to everything
  3. Vixer Premium: $79.99 Unlimited access to everything
  4. Vixer Premium: $59.99 Unlimited access to everything
  5. Vixer Premium: $2.99 Unlimited access to everything
  6. Vixer Premium: $39.99 Unlimited access to everything
  7. Vixer Premium: $99.99 Unlimited access to everything
  8. Vixer Premium: $69.99 Unlimited access to everything
  9. Vixer Premium: $4.99 Unlimited access to everything
  10. Vixer Premium: $59.99 Unlimited access to everything