fix problems on LingoAce Connect [iphone]

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—— Run into issues on LingoAce Connect? Get help pending when official support gets back to you!

LingoAce Connect
Info:
company: PPLINGO Pte Ltd
: https://www.lingoace.com
Chat with our AI-based LingoAce Connect Support
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Slow issue

LingoAce Connect lags at slow speeds

Fix: 1. Close background apps: Double-tap the home button and swipe up on apps to close them. This can free up resources and improve app performa... ⇲
 
Network issue

Connection issues with the classroom

Fix: 1. Test your internet connection: Use a speed test app to check your internet speed. If it's slow, consider switching to a different network... ⇲
 
Support issue

Teachers assume technical issues are on the user's end

Fix: 1. Document issues: Keep a record of any technical issues you encounter, including screenshots and timestamps. This can help you communicate... ⇲
 
Features issue

Playback feature not available as stated

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as playback features may be added in newer updates. 2. Restart t... ⇲
 
Customization issue

Inaccurate automatic cropping of uploaded photos

Fix: 1. Manually adjust cropping: After uploading, check if there is an option to manually adjust the cropping of the photo before finalizing the... ⇲
 
Uploads issue

Limited photo upload options

Fix: 1. Check file types: Ensure that the photos you are trying to upload are in supported formats (e.g., JPEG, PNG). If not, convert them using... ⇲
 
Permissions issue

LingoAce Connect requires repeated permissions for voice assignments

Fix: 1. Check app permissions: Go to your iPhone settings, find LingoAce Connect, and ensure that all necessary permissions (like microphone acce... ⇲

No clear prompts for permission errors

Fix: 1. Review app settings: Go to your iPhone settings and check the permissions for LingoAce Connect. Ensure all necessary permissions are enab... ⇲
 
Payments issue

Frequent changes in pricing

Fix: 1. Review subscription options: Regularly check the app for any updates on pricing or subscription plans to stay informed about changes. 2.... ⇲

Inconsistent class booking despite payment

Fix: 1. Confirm payment status: Check your payment method and transaction history to ensure the payment was processed successfully. 2. Refresh th... ⇲
 
Ads issue

Excessive advertisements on the homepage

Fix: 1. Explore settings: Check if there are any settings within the app that allow you to reduce or disable ads, such as a premium subscription... ⇲
 
Gameplay issue

Lack of engaging activities in lessons

Fix: 1. Provide feedback to teachers: Share your thoughts with your teachers about the types of activities you find engaging and suggest alternat... ⇲
 
Compatibility issue

Teachers may not cater to older students' needs

Fix: 1. Communicate your needs: Have an open discussion with your teacher about your learning preferences and what you feel would be more benefic... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
67.8%

Bad experience
25.7%

Neutral
6.6%

~ from our NLP analysis of 183 combined software ratings.

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 Private Data LingoAce Connect collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics