fix problems on RetroLens [iphone]

—— Run into issues on RetroLens? Get help pending when official support gets back to you!

RetroLens

Info:

company: Unbound Consulting GmbH

: https://www.retrolens.ai

: www.retrolens.ai

Chat with our AI-based RetroLens Support

🛠️ Common RetroLens Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Images missing after phone upgrade

Fix: 1. Check your iCloud settings: Go to Settings > [Your Name] > iCloud > Photos and ensure that 'iCloud Photos' is enabled. This will help syn... ⇲

Ads persist after payment to remove them

Fix: 1. Ensure that your payment went through successfully. Check your purchase history in the App Store by going to Settings > [Your Name] > Sub... ⇲

Freezing issue

RetroLens freezes during download

Fix: 1. Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try moving closer to yo... ⇲

Ads issue

Inability to close ads

Fix: 1. Try tapping the 'X' or 'Close' button on the ad. If it doesn't respond, wait a few seconds as some ads may have a timer before they can b... ⇲

Payments issue

High cost for additional features

Fix: 1. Review the features offered in the app and determine which ones are essential for your use. Consider if you can achieve similar results w... ⇲

Compatibility issue

RetroLens does not open on iPad

Fix: 1. Check if the app is compatible with iPad. Some iPhone apps may not be optimized for iPad. Look for any updates in the App Store that may... ⇲

Gameplay issue

Points required to access features are too high

Fix: 1. Engage with the app more frequently to earn points. Check if there are daily challenges or tasks that can help you accumulate points fast... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.9%

Bad experience

1.8%

Neutral

1.3%

~ from our NLP analysis of 381 combined software ratings.

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Private Data RetroLens collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Basic Package: $2.49 10 Images
Essential Package: $6.99 40 images in 30 minutes
Gem Package 1: $2.49 RetroLens Gems Package 1 for in-app content
Premium Package: $12.99 100 Images
Gem Package 2: $6.99 RetroLens Gem Package 8 for in-app content
Full App Access: $19.99 Unlock the full App
Basic Package: $1.99 10 images
Remove Ads and Watermarks: $9.99 Remove all Ads and Watermarks
Gem Package 2: $4.99 RetroLens Gem Package 2 for in-app content
Gem Package 3: $8.49 RetroLens Gem Package 3 for in-app content