fix problems on BARBRI [iphone]

—— Run into issues on BARBRI? Get help pending when official support gets back to you!

BARBRI

Info:

company: BARBRI, Inc.

: http://www.barbri.com/contact/

: www.barbri.com

Chat with our AI-based BARBRI Support

🛠️ Common BARBRI Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BARBRI frequently crashes

Fix: 1. Update the App: Go to the App Store, search for BARBRI, and check if there is an update available. If so, update the app as developers of... ⇲

videos do not play

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if that res... ⇲

Loading issue

error loading learning plan

Fix: 1. Refresh the App: Close the app and reopen it to refresh the content. 2. Check for Updates: Ensure the app is updated to the latest versi... ⇲

BARBRI signs users out

Fix: 1. Check for App Updates: Ensure you are using the latest version of the app, as updates may fix sign-in issues. 2. Clear App Cache: Offload... ⇲

UI issue

media display is strange

Fix: 1. Restart the App: Close and reopen the app to see if the display issue resolves itself. 2. Check for Updates: Ensure the app is updated to... ⇲

zooming features do not work

Fix: 1. Check App Settings: Look for any settings within the app that may control zoom features and ensure they are enabled. 2. Restart the App:... ⇲

navigation is not intuitive

Fix: 1. Explore the App: Spend some time exploring the app to familiarize yourself with its layout and features. 2. Check for Tutorials: Look fo... ⇲

Glitches issue

glitches when accessing videos or quizzes

Fix: 1. Clear Cache: Offload the app from iPhone Storage to clear any corrupted data that may be causing glitches. 2. Restart Your Device: Restar... ⇲

notes glitch or do not appear

Fix: 1. Clear Cache: Offload the app from iPhone Storage to clear any corrupted data that may be causing notes to glitch. 2. Restart the App: Clo... ⇲

Downloads issue

downloads disappear

Fix: 1. Check Storage Space: Go to Settings > General > iPhone Storage to ensure you have enough space. If storage is low, delete unnecessary fil... ⇲

incomplete access to course materials

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can affect access to materials. 2. Update t... ⇲

Audio issue

audio does not resume where left off

Fix: 1. Check App Settings: Look for any settings related to audio playback and ensure they are set to resume playback. 2. Restart the App: Close... ⇲

Settings issue

password does not save

Fix: 1. Check App Permissions: Go to iPhone Settings > Privacy > Passwords and ensure BARBRI has permission to save passwords. 2. Update the App:... ⇲

BARBRI does not prevent phone from sleeping during video playback

Fix: 1. Check App Settings: Look for any settings related to video playback and ensure they are set to prevent sleep. 2. Adjust iPhone Settings:... ⇲

Syncing issue

BARBRI does not remember paused position

Fix: 1. Check App Settings: Look for any settings related to playback and ensure they are set to remember the last position. 2. Restart the App:... ⇲

Freezing issue

BARBRI freezes on logo

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-click the home button) and swipe the app off the screen. Then reop... ⇲

Installation issue

requires constant uninstalling and reinstalling

Fix: 1. Clear Cache: Offload the app from iPhone Storage to clear any corrupted data that may be causing issues. 2. Check for Updates: Ensure the... ⇲

Compatibility issue

no CarPlay feature

Fix: 1. Use Alternative Methods: While waiting for CarPlay support, consider using Bluetooth to connect your iPhone to your car for audio playbac... ⇲

BARBRI is not optimized for mobile use

Fix: 1. Use Desktop Version: If possible, consider using the desktop version of BARBRI for a better experience until mobile optimization improves... ⇲

Content issue

multiple choice question bank is missing

Fix: 1. Check for Updates: Ensure the app is updated to the latest version, as updates may restore missing content. 2. Re-login: Log out of your... ⇲

Battery issue

BARBRI causes device overheating

Fix: 1. Close Background Apps: Double-click the home button and swipe up on apps to close them, reducing the load on your device. 2. Limit Usage:... ⇲

Customization issue

limited tools in bookshelf

Fix: 1. Explore the App: Spend some time exploring the bookshelf feature to see if there are hidden tools or options. 2. Check for Updates: Ensur... ⇲