—— Run into issues on Royal Jordanian Airlines? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if there are any u... ⇲
Fix: Try selecting your seats during the booking process. After entering your flight details, look for a 'Select Seats' option before finalizing... ⇲
Fix: Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' link on the login... ⇲
Fix: Verify your payment information. Go to the payment section and ensure that your credit card details are entered correctly, including the car... ⇲
Fix: Update the app to the latest version. Open the App Store, check for updates, and install any available updates for the Royal Jordanian Airli... ⇲
Fix: Check if the app has an option to add the Royal Club card to Apple Wallet. Open the app, go to your profile or account settings, and look fo... ⇲
Fix: Ensure that notifications are enabled for the app. Go to your iPhone's Settings, scroll down to the Royal Jordanian Airlines app, and check... ⇲
Fix: Check if there are any formatting requirements for phone numbers. Ensure you are entering your phone number in the correct format as specifi... ⇲
Fix: Log out and log back into your account. Sometimes, refreshing your session can help restore missing trips. Go to the app settings, log out,... ⇲
Fix: Ensure you are logged into the correct frequent flyer account. Go to the app settings and verify that you are using the right credentials. I... ⇲
Fix: Utilize the app's help or support section. Look for a 'Help' or 'Support' option within the app to find FAQs or contact options that may ass... ⇲
Fix: Check if the app has a feature to save boarding passes. After checking in, look for an option to save or add your boarding pass to the app.... ⇲
Fix: Ensure you are entering the correct flight number. Double-check the flight number for accuracy, including any prefixes or suffixes that may... ⇲
Fix: Double-check the record locator for accuracy. Ensure that you are entering the correct record locator as provided in your booking confirmati... ⇲
Fix: Follow the booking steps carefully. Ensure you are filling out all required fields correctly and in the right order. If you encounter an err... ⇲
Fix: Ensure you are using the latest version of the app. Check for updates in the App Store and install any available updates, as this may resolv... ⇲
Fix: Clear the app cache by offloading the app. Go to Settings > General > iPhone Storage, find the Royal Jordanian Airlines app, and select 'Off... ⇲
Fix: Check if there are specific formatting requirements for US addresses. Ensure you are entering your address in the correct format as specifie... ⇲
Fix: Ensure you have a stable internet connection. A weak connection can cause the app to hang. Switch to a different network or restart your rou... ⇲
Fix: Use the 'Flexible Dates' option if available. When searching for flights, look for an option that allows you to view flights on adjacent day... ⇲