fix problems on Truecaller [iphone]

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—— Run into issues on Truecaller? Get help pending when official support gets back to you!

Truecaller: Number & Caller ID
Info:
company: True Software Scandinavia AB
: https://support.truecaller.com/support/solutions/81000196633
: www.truecaller.com
Chat with our AI-based Truecaller Support
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Permissions issue

Requires full access to contacts

Fix: If you're concerned about privacy, you can limit access by going to your iPhone's 'Settings', selecting 'Privacy', then 'Contacts', and togg... ⇲
 
Security issue

Limited effectiveness in identifying spam calls

Fix: To improve spam identification, ensure that the app is updated to the latest version. Go to the App Store, search for Truecaller, and check... ⇲

Increased spam calls after installation

Fix: If you notice an increase in spam calls, consider adjusting your privacy settings. Go to 'Settings' in Truecaller and enable 'Block Unknown... ⇲

False identification of non-spam texts as spam

Fix: To reduce false positives, regularly check your spam folder in Truecaller and mark any legitimate texts as 'Not Spam'. This helps improve th... ⇲

Community reporting system not reliable

Fix: If you find the community reporting unreliable, focus on manually reporting spam calls and texts that you encounter to help improve the data... ⇲

Truecaller does not prevent spam calls effectively

Fix: To enhance spam call prevention, regularly update your spam report settings and actively report spam calls as they come in. OR Consider u... ⇲
 
Settings issue

Inability to exclude contacts from call screening

Fix: You can create a whitelist of contacts that you want to exclude from screening. Go to 'Settings' in Truecaller, find 'Call Blocking', and ad... ⇲

No voicemail for blocked calls

Fix: To manage this, you can set up a separate voicemail greeting for blocked calls, informing callers that their call was not accepted. This can... ⇲
 
Installation issue

Difficult to remove from device

Fix: To uninstall Truecaller, press and hold the app icon on your iPhone's home screen until it jiggles, then tap the 'X' to delete it. If you en... ⇲
 
Compatibility issue

Inconsistent performance between devices

Fix: Ensure that all devices are running the same version of Truecaller. Check for updates in the App Store and update all devices to the latest... ⇲
 
Payments issue

Recurring subscription charges after cancellation

Fix: To avoid recurring charges, ensure you cancel your subscription through the App Store. Go to 'Settings', tap on your name, select 'Subscript... ⇲

High annual subscription cost

Fix: Consider using the free version of Truecaller, which still offers basic features. You can also look for promotional offers or discounts that... ⇲
 
Privacy issue

Privacy concerns regarding data collection

Fix: Review the app's privacy policy to understand what data is collected and how it is used. You can also limit the data shared by adjusting you... ⇲
 
Updates issue

Manual updates required for spam database

Fix: To ensure you have the latest spam database, regularly check for updates in the app settings. You can also enable automatic updates if the a... ⇲
 
Bugs issue

Ineffective premium features

Fix: If premium features are not meeting your expectations, review the features you are using and see if there are alternative apps that offer be... ⇲

Truecaller bugs and glitches

Fix: If you encounter bugs, try restarting the app or your device. This can often resolve temporary glitches. OR Ensure that you are using the... ⇲
 
Support issue

Poor customer support

Fix: If you need assistance, check the app's FAQ section or help center for common issues and solutions. This can often provide quick answers wit... ⇲
 
Search issue

Inability to search numbers without subscription

Fix: If you need to search numbers without a subscription, consider using alternative free apps or websites that offer reverse phone lookup servi... ⇲
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 what users are saying
Good experience
85.5%

Bad experience
8.9%

Neutral
5.6%

~ from our NLP analysis of 243,941 combined software ratings.

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 Private Data Truecaller collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Premium: $4.49 Hide ads, stop spam, see who viewed you
  2. Truecaller Premium Yearly: $74.99 Truecaller Premium Yearly
  3. Truecaller Premium Monthly: $9.99 Truecaller Premium Monthly
  4. Yearly Premium Connect: $29.99 Hide ads, stop spam, see who viewed you
  5. Renewable Assistant Monthly: $4.99 Call AI, call recording, spam block, views
  6. Truecaller Premium Monthly: $9.99 Truecaller Premium Monthly
  7. Truecaller Premium Yearly: $54.99 Truecaller Premium Yearly
  8. Renewable Connect Monthly: $3.99 no ads, call recording, spam block, viewers
  9. Truecaller AI Renewable Month: $2.99 Truecaller AI Monthly
  10. Renewable Ad Free Monthly: $0.99 No Ads Monthly