fix problems on SVS [iphone]

—— Run into issues on SVS? Get help pending when official support gets back to you!

SVS

Info:

company: SVS

: http://www.svsound.com/pages/customer-service

: www.svsound.com

Chat with our AI-based SVS Support

🛠️ Common SVS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to connect to subwoofer via Bluetooth

Fix: 1. Ensure that your subwoofer is in pairing mode. Refer to the subwoofer's manual for instructions on how to activate this mode. 2. On your... ⇲

In-app menu interferes with app switching

Fix: 1. Try to minimize the app by swiping up from the bottom of the screen (or double-tapping the home button on older iPhones) to access the ap... ⇲

UI issue

Save Preset button not viewable on certain iPhone models

Fix: 1. Check if your iPhone's display settings are set to zoomed or standard. Go to Settings > Display & Brightness > View (Display Zoom) and sw... ⇲

No option to go back in certain menus

Fix: 1. Look for a 'Home' or 'Main Menu' button within the app that may allow you to navigate back to the previous screen. 2. If there is no vis... ⇲

SVS does not play nice with iPhone gestures

Fix: 1. Go to Settings > Accessibility > Touch and check if 'AssistiveTouch' is enabled. If it is, try disabling it to see if it improves gesture... ⇲

No close command within the app

Fix: 1. Look for a 'Home' or 'Exit' button within the app's menu that may serve as a close command. 2. If there is no such button, try swiping u... ⇲

No indicator for subwoofer status

Fix: 1. Check the app settings to see if there is an option to enable status indicators for connected devices. 2. If the app does not provide th... ⇲

Compatibility issue

SVS not configured for desktop use

Fix: 1. If you need to use the app on a desktop, consider using an iOS emulator that allows you to run iPhone apps on your computer. 2. Alternat... ⇲

Settings issue

Cannot tie settings for multiple subs

Fix: 1. Check if the app has a 'Group' or 'Multi-Sub' feature in the settings menu that allows you to manage multiple subwoofers. 2. If such a f... ⇲

Presets do not save correctly

Fix: 1. Ensure that you are following the correct procedure to save presets as outlined in the app's user manual. 2. Check if there is a 'Save'... ⇲

Network issue

Phantom BLE connection locks out other devices

Fix: 1. Restart your iPhone to reset the Bluetooth connections. This can often resolve phantom connections. 2. Go to Settings > Bluetooth, find... ⇲

Inconsistent Bluetooth connectivity

Fix: 1. Ensure that your iPhone and subwoofer are within a reasonable range (typically within 30 feet) and that there are no physical obstruction... ⇲

Slow issue

Slow and unintuitive UI

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, finding the app, and selecting 'Offload App' to free up space. Rei... ⇲

Crashes issue

SVS crashes frequently

Fix: 1. Ensure that your iPhone is running the latest version of iOS, as updates can fix bugs that cause app crashes. 2. Clear the app's cache b... ⇲

Support issue

No support for iPad

Fix: 1. If you want to use the app on an iPad, try downloading the iPhone version from the App Store. Many iPhone apps are compatible with iPads,... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.0%

Bad experience

17.6%

Neutral

7.4%

~ from our NLP analysis of 68 combined software ratings.

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Private Data SVS collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics
- Other Data