fix problems on PowerPanel Cloud [iphone]

​

—— Run into issues on PowerPanel Cloud? Get help pending when official support gets back to you!

PowerPanel Cloud
Info:
company: Cyber Power Systems, Inc.
: https://www.cyberpower.com/global/en/support
: www.cyberpowersystems.com
Chat with our AI-based PowerPanel Cloud Support
   Hello! How can I assist you?  

characters left:
 
Settings issue

Lack of control functions for testing and power management

Fix: 1. Explore the app settings thoroughly to see if there are any hidden options for testing and power management. 2. Refer to the user manual... ⇲
 
Payments issue

High subscription fees for management module

Fix: 1. Review the features included in the subscription to determine if you are utilizing all of them. If not, consider downgrading to a lower t... ⇲
 
UI issue

Confusing internal terminology in UX

Fix: 1. Take notes of the terms that are confusing and look them up in the app's help section or online documentation for clarification. 2. Creat... ⇲

Clunky user experience

Fix: 1. Familiarize yourself with the app by exploring all its features and settings. Sometimes, a better understanding can improve the user expe... ⇲

Confusing multiple website URLs

Fix: 1. Bookmark the correct URL for PowerPanel Cloud to avoid confusion in the future. 2. Use a password manager to store and autofill the corre... ⇲
 
Compatibility issue

Requires separate PC for managing multiple UPS units

Fix: 1. If managing multiple UPS units, consider using a single PC to manage all units through the web interface, if available. 2. Check if the a... ⇲
 
Notifications issue

Notification system spams users with unnecessary alerts

Fix: 1. Go to the app settings and look for notification preferences. Adjust the settings to reduce the frequency or type of notifications you re... ⇲

No option to disable specific notifications in app

Fix: 1. Check the app settings for any notification categories that can be adjusted. Sometimes, notifications can be grouped, allowing you to dis... ⇲
 
Network issue

Connection issues with app despite stable network

Fix: 1. Restart your iPhone and the UPS unit to refresh the connection. 2. Check if other apps are experiencing similar issues to rule out a broa... ⇲
 
Login issue

Delayed OTP emails causing login failures

Fix: 1. Check your email settings to ensure that emails from the app are not being filtered into spam or junk folders. 2. If you are consistently... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
63.3%

Good experience
30.0%

Neutral
6.7%

~ from our NLP analysis of 30 combined software ratings.

 Switch to these Alternatives:
CyberEnergy PowerMaster
Splashtop for RMM
Tautulli Remote
Domotz Pro: Network Monitoring
UniFi Connect
Atera
ProxMobo
Plex Dash
Aprox
ThreatLocker

 Private Data PowerPanel Cloud collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Level 1: $35.99 Purchase of Level 1 for usage of 1 year
  2. Level 1N: $11.99 Purchase of Level 1N for usage of 1 year
  3. Level 2: $309.99 Purchase of Level 2 for usage of 1 year
  4. Level 10N: $119.99 Purchase of Level 10N for usage of 1 year
  5. Level 1 , 3 years: $86.99 Purchase of Level 1 for usage of 3 years
  6. Level 1N , 3 years: $28.99 Purchase of Level 1N for usage of 3 years
  7. Level 1N , 2 years: $21.99 Purchase of Level 1N for usage of 2 years
  8. Level 2, 3 years: $95.99 Purchase of Level 2 for usage of 3 years
  9. Level 2 Plus, 1 year: $99.99 Purchase of Level 2 Plus for usage of 1 year
  10. Level 1 , 2 years: $64.99 Purchase of Level 1 for usage of 2 years