fix problems on DB Sub [iphone]

—— Run into issues on DB Sub ? Get help pending when official support gets back to you!

DB Sub | Bowers & Wilkins

Info:

company: B&W Group Ltd

: https://www.bowerswilkins.com/en-us/support.html

: www.bowerswilkins.com

Chat with our AI-based DB Sub Support

🛠️ Common DB Sub Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sub occasionally fails to connect to the app

Fix: 1. Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. 2. Restart both the subwoofer and your iPhone. F... ⇲

Unpairing issues lead to loss of control

Fix: 1. To avoid unpairing issues, ensure that the app is updated to the latest version. Check the App Store for updates. 2. If you experience un... ⇲

Updates issue

DB Sub update process is problematic

Fix: 1. Before updating the app, ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage to check available space.... ⇲

Settings lost after app update

Fix: 1. Unfortunately, settings may be lost during an update. To mitigate this, take note of your settings before updating. 2. After the update,... ⇲

Compatibility issue

Inability to detect subwoofer after reinstalling

Fix: 1. After reinstalling the app, ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. 2. Restart both the... ⇲

Bugs issue

High temperature error message

Fix: 1. If you receive a high temperature error message, immediately turn off the subwoofer and unplug it from the power source. Allow it to cool... ⇲