—— Run into issues on Authenticator? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to vi... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Authenticator app, and select 'Offload App'. This will remove the ap... ⇲
Fix: 1. Download necessary codes: Before going offline, ensure you have generated and saved any necessary 2FA codes. You can do this by opening t... ⇲
Fix: 1. Update the app: Ensure you are using the latest version of the Authenticator app. Go to the App Store, tap on your profile icon, and chec... ⇲
Fix: 1. Utilize online resources: Check the app's official website or user forums for FAQs and troubleshooting guides that may address your issue... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > Authenticator and ensure that notifications are enabled. Adjust the alert s... ⇲
Fix: 1. Check for updates: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updat... ⇲
Fix: 1. Organize your accounts: Within the app, try to group or categorize your accounts if the app allows it. This can help reduce clutter and m... ⇲
Fix: 1. Explore settings: Go through the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2... ⇲
Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for the Authenticator app to reduce battery... ⇲