—— Run into issues on ENERGIZER SMART? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To group lights in the Energizer Smart app, first ensure all lights are connected to the same Wi-Fi network. Open the app and navigate to th... ⇲
Fix: To improve the performance of color scenes, ensure that your app and firmware are updated to the latest version. Check for updates in the Ap... ⇲
Fix: While the app may not have a direct fade-to-off option, you can manually create a fade effect by gradually lowering the brightness over a se... ⇲
Fix: To avoid color resets, try adjusting the brightness before setting the color. Start by setting the desired color first, then gradually incre... ⇲
Fix: Ensure that your Energizer Smart app is linked to the same Amazon account as your Alexa device. Open the Alexa app, go to 'Skills & Games',... ⇲
Fix: To control lights without needing the app on every phone, consider setting up a shared account. You can create a shared user account in the... ⇲
Fix: If your device is showing as offline, first check your Wi-Fi connection. Ensure that your router is functioning properly and that the lights... ⇲