fix problems on GOMO Singapore [iphone]

—— Run into issues on GOMO Singapore? Get help pending when official support gets back to you!

GOMO Singapore

Info:

company: Singtel Idea Factory Pte Ltd

: https://gomo.sg/mobile

Chat with our AI-based GOMO Singapore Support

🛠️ Common GOMO Singapore Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to navigate deals

Fix: To improve navigation, start by familiarizing yourself with the layout of the app. Look for a 'Deals' or 'Offers' section on the main menu.... ⇲

Hard to understand terms and conditions

Fix: To better understand the terms and conditions, try breaking them down into smaller sections. Read one section at a time and take notes on ke... ⇲

Features issue

Lacks bill viewing feature

Fix: As a workaround, check if you can access your billing information through the service provider's website instead of the app. Log in to your... ⇲

No historical data usage tracking

Fix: To track your data usage historically, consider using your iPhone's built-in data tracking feature. Go to 'Settings' > 'Cellular' and scroll... ⇲

UI issue

Poor app design

Fix: If the app design is hindering your experience, try to provide feedback through any available feedback option in the app. In the meantime, f... ⇲

Cannot read plan details

Fix: If the plan details are not displaying correctly, try adjusting the text size on your iPhone. Go to 'Settings' > 'Display & Brightness' > 'T... ⇲

Network issue

Frequent access issues from overseas

Fix: If you are experiencing access issues while overseas, check your internet connection. Ensure you are connected to a reliable Wi-Fi network o... ⇲

Bugs issue

Data bank deposit button always grey

Fix: If the deposit button is greyed out, ensure that you have met all the necessary requirements to make a deposit, such as having a valid payme... ⇲