fix problems on MyAdvisorLink [iphone]

—— Run into issues on MyAdvisorLink? Get help pending when official support gets back to you!

myAdvisorLink

Info:

company: yHLsoft

: https://confluence.yhlsoft.com/display/V2/V2+Knowledge+Base

: www.advyzon.com

Chat with our AI-based myAdvisorLink Support

🛠️ Common myAdvisorLink Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires password entry every time

Fix: To reduce the frequency of password entry, consider enabling the 'Remember Me' or 'Stay Logged In' option if available in the app settings.... ⇲

Auto-generated password is hard to remember

Fix: Instead of using the auto-generated password, you can create a custom password that is both secure and memorable. Use a combination of words... ⇲

UI issue

Difficult to close documents in the vault

Fix: To close documents in the vault, look for a 'Close' or 'Exit' button within the document viewer. If there is no such button, try tapping the... ⇲

Security issue

Verification required every time to access

Fix: Check the app settings for any options related to session timeouts or verification settings. If available, adjust these settings to extend t... ⇲

No verification code received

Fix: Ensure that your phone number or email address associated with the account is correct. Check for any typos or errors in the contact informat... ⇲

Messages issue

Issues with sending verification email

Fix: Check your internet connection to ensure that it is stable. A weak connection can prevent the app from sending emails. Try switching between... ⇲