—— Run into issues on DIMS? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Check for app updates: Open the App Store, tap on your profile icon at the top right, and scroll down to see if DIMS has an available upd... ⇲
Fix: 1. Change the display settings: Go to Settings > Display & Brightness and switch from Dark to Light mode. This should make the fonts visible... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of the app, as missing features may be addressed in updates. OR 2. Look for alte... ⇲
Fix: 1. Adjust text size: Go to Settings > Display & Brightness > Text Size and adjust the slider to make text larger, which may help with readab... ⇲
Fix: 1. Clear app cache: If the app has a cache clearing option in its settings, use it to free up memory. If not, try deleting and reinstalling... ⇲
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom) and swipe up on the DIMS app to close it, then reopen it.... ⇲
Fix: 1. Free up device storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to improve performance. OR 2. C... ⇲
Fix: 1. Explore alternative apps: Research other medical apps that offer premium features on iOS and consider switching if necessary. OR 2. Pr... ⇲
Fix: 1. Switch to light mode: Go to Settings > Display & Brightness and select Light mode to ensure compatibility until a fix is provided. OR... ⇲
Fix: 1. Restart the app: Close and reopen the app to see if the interface issues resolve themselves. OR 2. Reinstall the app: Delete the app a... ⇲
Fix: 1. Download necessary information: If the app allows, download any important data or resources while online for access later. OR 2. Use a... ⇲
Fix: 1. Check for updates regularly: Make it a habit to check the App Store for updates to ensure you have the latest version. OR 2. Explore a... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection to access the App Store. OR 2. Refresh the App Store: Clo... ⇲
Fix: 1. Restart your iPhone: A simple restart can often resolve issues after an update. OR 2. Reinstall the app: Delete the app and reinstall... ⇲
Fix: 1. Restart the app: Close and reopen the app to see if the search function starts working again. OR 2. Clear app data: If possible, clear... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of the app, as missing information may be addressed in updates. OR 2. Use altern... ⇲