—— Run into issues on Nama Water? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your billing history in the app to verify the charges. Go to the 'Billing' section and review each entry. 2. If you find discrepanc... ⇲
Fix: 1. Verify the meter reading by checking your physical meter. 2. Open the app and navigate to the 'Meter Reading' section. 3. If the reading... ⇲
Fix: 1. Check the app for a 'Help' or 'Support' section that may contain FAQs or troubleshooting guides. 2. Use these resources to find solutions... ⇲
Fix: 1. Check your spam or junk email folder to ensure that responses from support are not being filtered. 2. If you have not received a response... ⇲
Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for updates. 2. C... ⇲
Fix: 1. Check the app's settings to see if there is an option to disable automatic updates. 2. If you prefer to control when updates occur, turn... ⇲
Fix: 1. Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if the issue persists. 2. Close the app compl... ⇲
Fix: 1. Verify that you are using the correct email address for communication. Check for any typos in the email address. 2. If you are using a sp... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located. 2. Look for a tutoria... ⇲