fix problems on The Cheese Steak Shop [iphone]

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—— Run into issues on The Cheese Steak Shop? Get help pending when official support gets back to you!

The Cheese Steak Shop
Info:
company: ONE The Cheese Steak Shop, LLC
: https://www.cheesesteakshop.com/
Chat with our AI-based The Cheese Steak Shop Support
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Settings issue

Missing location availability

Fix: Ensure that location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, and make sure The Cheese... ⇲
 
Customization issue

No option for 'No Sauce'

Fix: Check if there is a special instructions or notes section when customizing your sandwich. You can specify 'No Sauce' there. OR If the app... ⇲
 
Messages issue

No message sending feature

Fix: Look for a contact or support section within the app where you might find an email or phone number to reach out for support. OR Use socia... ⇲
 
Payments issue

Inability to pay for food

Fix: Check if your payment method is correctly set up in the app. Go to the payment settings and ensure your card details are entered correctly.... ⇲

Requires adding new card every time

Fix: Check if there is an option to save your payment method in the app settings. Look for a 'Payment Methods' or 'Wallet' section. OR If the... ⇲
 
Compatibility issue

The Cheese Steak Shop links only to mobile site

Fix: If the app is not functioning as expected, try clearing the app cache. Go to Settings > General > iPhone Storage, find The Cheese Steak Shop... ⇲
 
Notifications issue

No rewards notifications

Fix: Check the app settings to ensure notifications are enabled. Go to Settings > Notifications > The Cheese Steak Shop and make sure notificatio... ⇲
 
Updates issue

Reward points not updating

Fix: Manually refresh the rewards section of the app by pulling down on the screen to refresh the data. OR If the points are still not updatin... ⇲
 
Login issue

No password recovery option

Fix: Check the login screen for a 'Forgot Password?' link. If it’s not available, try reinstalling the app to see if the feature appears after a... ⇲
 
Freezing issue

The Cheese Steak Shop freezes on opening page

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app. OR If the app co... ⇲
 
Bugs issue

Unredeemable offers in app

Fix: Check the terms and conditions of the offers to ensure you meet all requirements for redemption. OR If the offers are still unredeemable,... ⇲
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 what users are saying
Bad experience
64.5%

Good experience
29.0%

Neutral
6.5%

~ from our NLP analysis of 31 combined software ratings.

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 Private Data The Cheese Steak Shop collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics