fix problems on HOBOconnect [iphone]

—— Run into issues on HOBOconnect? Get help pending when official support gets back to you!

HOBOconnect

Info:

company: Onset Computer Corporation

: https://www.onsetcomp.com/hoboconnect

: www.onsetcomp.com

Chat with our AI-based HOBOconnect Support

🛠️ Common HOBOconnect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Error message for downloaded files

Fix: Check the file format of the downloaded files. Ensure that they are compatible with HOBOconnect. If the files are in an unsupported format,... ⇲

Worse look and terrible functionality

Fix: Try resetting the app layout. Go to the app settings and look for an option to reset or restore default settings. This can sometimes improve... ⇲

Storage issue

Images saved to an unknown location

Fix: Check the app settings for a default save location. Navigate to the settings menu within HOBOconnect and look for options related to file st... ⇲

Cannot delete old data

Fix: Look for a 'Manage Data' or 'Data Management' option in the app settings. This may allow you to delete old data directly from the app. OR... ⇲

UI issue

No monitor nicknames/ID embedded in images

Fix: Manually add monitor nicknames or IDs to images before saving them. Use a photo editing app to add text to the images after they are saved.... ⇲

Labeling does not hold or display

Fix: Check if there is a 'Save' or 'Apply' button after labeling items. Ensure you are saving changes before exiting the labeling screen. OR T... ⇲

No option to select multiple files for emailing

Fix: Check if there is a 'Select All' option in the file management section of the app. This can sometimes allow you to select multiple files at... ⇲

User interface is not user friendly

Fix: Familiarize yourself with the app by exploring all menus and options. Sometimes, spending time navigating can help you understand the layout... ⇲

Network issue

Connection loss during firmware update

Fix: Ensure that your iPhone is connected to a stable Wi-Fi network before starting the firmware update. A weak connection can cause interruption... ⇲

Crashes issue

HOBOconnect crashes when opening a file

Fix: Ensure that your iPhone has enough storage space available. Low storage can cause apps to crash. Delete unnecessary files or apps to free up... ⇲

Bugs issue