—— Run into issues on Taxi Move? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This... ⇲
Fix: If you do not have an Italian phone number, consider using a virtual phone number service that provides temporary numbers for verification.... ⇲
Fix: Utilize the app's FAQ or help section to find answers to common issues. This can often provide quicker solutions than waiting for customer s... ⇲
Fix: Prepare a list of specific questions or issues before calling the support center. This can help you communicate your needs more effectively... ⇲
Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services, find the app, and set it to 'While... ⇲
Fix: Consider requesting a taxi during off-peak hours when demand is lower. This can significantly reduce wait times. OR If possible, try usin... ⇲
Fix: Use the in-app map to monitor the route the driver is taking. If you notice a longer route, you can suggest a more direct path based on your... ⇲
Fix: Check if the app has a fare estimator feature in the settings or during the booking process. If not, consider using a different app to estim... ⇲
Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting the app, and choosing 'Offload App'. This can help improve... ⇲
Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage to check available space. If storage is low, del... ⇲
Fix: Familiarize yourself with the app's interface by exploring all available options and settings. This can help you navigate more efficiently d... ⇲
Fix: Use translation apps or services to help navigate the app if it is primarily in Italian. Google Translate can assist with translating text i... ⇲
Fix: Check the app's coverage map, if available, to see if your location is supported. If not, consider using alternative taxi services that oper... ⇲
Fix: Check your internet connection to ensure it is stable. A weak connection can cause access issues. Try switching between Wi-Fi and mobile dat... ⇲
Fix: Use the app's messaging feature, if available, to communicate directly with operators. This can sometimes yield quicker responses than phone... ⇲
Fix: Connect to a Wi-Fi network during the setup process to minimize data usage. This can help you complete the setup without using your mobile d... ⇲