fix problems on TO Move [iphone]

—— Run into issues on TO Move? Get help pending when official support gets back to you!

TO Move

Info:

company: Gruppo Torinese Trasporti Spa

: https://www.gtt.to.it/cms/

Chat with our AI-based TO Move Support

🛠️ Common TO Move Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TO Move gets stuck at a spinning wheel

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom of the screen on newer iPhones) and swiping the TO Move... ⇲

Tickets lost after app hangs

Fix: Before purchasing tickets, ensure that you have a stable internet connection. If the app hangs during a purchase, try to refresh the app or... ⇲

Compatibility issue

Not suitable for tourist use

Fix: Research alternative apps that are specifically designed for tourists in the area you are visiting. Look for apps that provide local informa... ⇲

Installation issue

TO Move fails to open after installation

Fix: Restart your iPhone by holding down the power button and sliding to power off. Once the device is off, turn it back on and try opening the a... ⇲

Bugs issue

TO Move has been non-functional for over a year

Fix: Check for any updates in the App Store. If the app has not been updated in a long time, consider looking for alternative apps that provide s... ⇲

TO Move does not work for using purchased tickets

Fix: Verify that you are using the latest version of the app. If not, update it through the App Store. Sometimes, older versions may not support... ⇲

Loading issue

Unable to load passes after purchase

Fix: Ensure that you are logged into the correct account associated with your purchase. Sometimes, logging out and back in can refresh the app an... ⇲

TO Move never loads anything

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular data to see if that resolves the loading iss... ⇲

Freezing issue