Fix Santander Cycles errors on iphone

I have a problem with Santander Cycles
Let us help you find a quick solution by selecting your issue from below
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Payments
Overcharging issues

🛠️ 1. Review your transaction history: Go to your account settings in the app and check your transactio... show fix »
Payment failures with US cards

🛠️ 1. Check card compatibility: Ensure your US card is compatible with international transactions. Cont... show fix »
Inability to use Apple Pay

🛠️ 1. Check Apple Pay settings: Go to your iPhone's Settings > Wallet & Apple Pay. Ensure that Apple Pa... show fix »
 
Glitches
Technical glitches during account setup

🛠️ 1. Restart the app: Close the app completely and restart it. This can resolve temporary glitches tha... show fix »
 
Registration
Confusing sign-up process

🛠️ 1. Follow a step-by-step guide: Write down the steps you need to take to sign up, ensuring you have... show fix »
 
Crashes
App crashes frequently

🛠️ 1. Update the app: Ensure you are using the latest version of the app. Go to the App Store, search f... show fix »
 
Support
No support for US phone numbers

🛠️ 1. Use an alternative number: If you have access to a UK phone number, consider using that for the s... show fix »
Customer service is unhelpful

🛠️ 1. Use online resources: Look for FAQs or help sections within the app or on the website that may ad... show fix »
 
UI
Kiosks not releasing codes

🛠️ 1. Restart the kiosk: If the kiosk is unresponsive, try canceling the transaction and starting over.... show fix »
Unresponsive submit button during card entry

🛠️ 1. Ensure all fields are filled: Double-check that all required fields are completed correctly befor... show fix »
 
Messages
Error messages are cryptic

🛠️ 1. Take a screenshot: Capture the error message and search online for similar issues or solutions. T... show fix »
 
Account
Address verification issues for non-UK addresses

🛠️ 1. Use a UK address: If possible, use a friend's or family member's UK address for verification. Ens... show fix »
Membership not recognized during rentals

🛠️ 1. Log out and log back in: Sometimes, simply logging out of your account and logging back in can re... show fix »
 
Notifications
Frequent notifications without user control

🛠️ 1. Adjust notification settings: Go to your iPhone's Settings > Notifications > Santander Cycles. He... show fix »
 
Updates
App not updated for latest iOS versions

🛠️ 1. Check for app updates: Regularly check the App Store for updates to the Santander Cycles app to e... show fix »
 
Network
Requires internet connection to function

🛠️ 1. Ensure a stable connection: Check your Wi-Fi or mobile data connection before using the app. If t... show fix »
 
Settings
No option for browser auto-fill

🛠️ 1. Manually enter information: While it may be inconvenient, manually entering your information is c... show fix »
 
Syncing
Inconsistent availability of bikes and docks

🛠️ 1. Check the app frequently: Availability can change rapidly, so check the app regularly for updates... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
TfL
Email:
  https://www.tfl.gov.uk/santandercycles
Website:
🌐 www.tfl.gov.uk
Terms/Privacy:
⚔️ https://www.tfl.gov.uk/corporate/privacy-and-cookies/
 Switch to these Alternatives:
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 Private Data Santander Cycles collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

 Breakdown of Software Ratings
Positive experience
76.4%

Negative experience
18.8%

Neutral
4.8%

~ from our NLP analysis of 542 combined software ratings.