fix problems on Permanent Tsb [iphone]

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—— Run into issues on Permanent Tsb? Get help pending when official support gets back to you!

permanent tsb
Info:
company: permanent tsb
: https://www.ptsb.ie/help-and-support/help-with-banking/mobile-app-banking-help/mobile-app-frequently-asked-questions/
: www.ptsb.ie
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UI issue

Unuser friendly

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take note of where key features are located. 2. Utilize any availa... ⇲

No pending transactions display

Fix: 1. Check if there are any filters applied in the transaction history that may hide pending transactions. 2. If the app does not support dis... ⇲

Poor user interface

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take note of where key features are located. 2. Provide feedback t... ⇲
 
Login issue

No biometric login

Fix: 1. Check if your device supports biometric login (Face ID or Touch ID). Go to Settings > Face ID & Passcode or Touch ID & Passcode to verify... ⇲

Slow login process

Fix: 1. Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if it improves login speed. 2. Clear the app... ⇲

Error messages during login

Fix: 1. Double-check your login credentials for accuracy. Ensure that Caps Lock is off and that you are entering the correct password. 2. If you... ⇲

Cumbersome login process

Fix: 1. Use a password manager to store and autofill your login credentials, making the process quicker. 2. If the app allows, enable any quick... ⇲
 
Network issue

Frequent outages

Fix: 1. Check the Permanent TSB social media pages or online forums to see if other users are experiencing similar issues. 2. Restart your devic... ⇲
 
Crashes issue

Lodgement machines crashing

Fix: 1. Ensure that you are using the lodgement machine correctly by following on-screen instructions. 2. If the machine crashes, try restarting... ⇲

permanent tsb crashes frequently

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Delete the app and reinstall it... ⇲
 
Notifications issue

No transaction notifications

Fix: 1. Check the app settings to ensure that notifications are enabled. Go to Settings within the app and look for notification preferences. 2.... ⇲
 
Loading issue

Long loading times

Fix: 1. Ensure you have a strong and stable internet connection. Test your connection speed using a speed test app. 2. Close any unnecessary app... ⇲
 
Updates issue

Limited transaction history

Fix: 1. Check if there are any filters applied in the transaction history section that may limit the view. 2. If the app allows, adjust the date... ⇲

Outdated app

Fix: 1. Regularly check the App Store for updates to the Permanent TSB app. Open the App Store, tap on your profile icon, and scroll to see if up... ⇲

Lack of modern features like FaceID

Fix: 1. Check if the app has been updated to include new features. Go to the App Store and see if an update is available. 2. If FaceID is not su... ⇲
 
Compatibility issue

Not optimized for newer devices

Fix: 1. Ensure your device is running the latest iOS version, as updates may improve compatibility. 2. Check the App Store for any updates to th... ⇲
 
Bugs issue

permanent tsb fails to remember banking details

Fix: 1. Ensure that you are saving your banking details correctly within the app. Look for a 'Save' or 'Remember Me' option during login. 2. Che... ⇲
 
Performance issue

Inconsistent performance

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Delete the app and reinstall it... ⇲
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 what users are saying
Bad experience
82.4%

Good experience
17.6%

Neutral
0.0%

~ from our NLP analysis of 17 combined software ratings.

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 Private Data permanent tsb collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Usage Data
    • Diagnostics