fix problems on MichEd [iphone]

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—— Run into issues on MichEd ? Get help pending when official support gets back to you!

MichEd Mobile
Info:
company: Michigan Educational Credit Union
: https://www.michedcu.org/contact-us
: www.michedcu.org
Chat with our AI-based MichEd Support
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Payments issue

Check deposit limits too low

Fix: Review the app's terms and conditions regarding check deposits. This information is often found in the help section or user agreement within... ⇲

Difficult check deposit process

Fix: Follow the app's step-by-step guide for check deposits. Ensure you are taking clear photos of the front and back of the check as per the app... ⇲
 
Compatibility issue

No Face ID support

Fix: Enable Touch ID if available. Go to the app settings and look for an option to enable Touch ID for quicker access. OR Use a strong passwo... ⇲
 
Network issue

Transfers unavailable in app

Fix: Check if your account is eligible for transfers. Some accounts may have restrictions; review your account details in the app or on the websi... ⇲

Inconsistent internet connection errors

Fix: Switch between Wi-Fi and cellular data to see if the issue persists. Sometimes, one connection may be stronger than the other. OR Reset y... ⇲
 
Login issue

Touch ID login not functioning

Fix: Ensure that Touch ID is enabled in your device settings. Go to Settings > Touch ID & Passcode and make sure MichEd Mobile is toggled on. O... ⇲
 
Security issue

Frequent login security questions

Fix: Review your security settings in the app. If you can, adjust the frequency of security questions or update your security preferences. OR... ⇲
 
Crashes issue

MichEd crashes frequently

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find MichEd Mobile, and select 'Offload App'. This will free up space... ⇲
 
Account issue

No option to log out of accounts

Fix: Check the app settings for a 'Log Out' option, which may be hidden in a menu or under account settings. OR If no log out option exists, c... ⇲

Lack of incentives compared to other credit unions

Fix: Review the app or website for any current promotions or offers that may not be widely advertised. OR Engage with the community or forums... ⇲
 
UI issue

Copy/paste functionality not working

Fix: Restart the app to refresh its functionality. Close MichEd Mobile and reopen it to see if copy/paste works afterward. OR Try copying and... ⇲
 
Updates issue

Constant updates prevent access

Fix: Check your app update settings. Go to Settings > App Store and ensure 'App Updates' is enabled to allow automatic updates when on Wi-Fi. O... ⇲
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 what users are saying
Good experience
99.0%

Neutral
1.0%

Bad experience
0.0%

~ from our NLP analysis of 403 combined software ratings.

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 Private Data MichEd collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Other Data