fix problems on MyEnergy [iphone]

—— Run into issues on MyEnergy ? Get help pending when official support gets back to you!

MyEnergy Mobile

Info:

company: Palmetto Electric Cooperative, Inc.

: http://www.palmetto.coop/apps/appsupport.html

Chat with our AI-based MyEnergy Support

🛠️ Common MyEnergy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notification of power failure does not clear

Fix: Try restarting the app. Close the MyEnergy Mobile app completely by swiping it away from the app switcher, then reopen it. This can refresh... ⇲

Login issues after update

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Compatibility issue

Incompatibility with modern devices

Fix: Check the app's compatibility requirements in the App Store. Ensure that your iPhone's iOS version meets the minimum requirements for the ap... ⇲

Updates issue

No updated version available after prompt

Fix: Check your App Store settings to ensure automatic updates are enabled. Go to Settings > App Store and toggle on 'App Updates'. This will ens... ⇲

Website password does not work on app

Fix: Reset your password through the website and then try logging into the app again with the new password. Make sure to use the same credentials... ⇲

UI issue

User experience is poor compared to website

Fix: Provide feedback within the app if there is an option to do so. In the meantime, familiarize yourself with the app's layout and features to... ⇲

Account issue

Old password not accepted in new app

Fix: Reset your password using the 'Forgot Password' feature in the app. Follow the instructions to create a new password that will be accepted b... ⇲

Bugs issue